At a Glance
- Tasks: Assist with facility management, customer service, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Guaranteed interviews for care-experienced individuals and support for veterans.
The predicted salary is between 22500 - 25000 £ per year.
Based within one of our establishments, you will deliver a service which meets the needs of our customers and service users. Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance.
In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public. It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security checks, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Work pattern: 12.5 hours per week - Monday to Friday - 17:00pm to 19:30pm.
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Facility Assistant (Term Time) (Bellshill Academy/Cardinal Newman High) - REQ05523 - 458939 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant (Term Time) (Bellshill Academy/Cardinal Newman High) - REQ05523 - 458939
✨Tip Number 1
Get to know the role and the organisation! Research Bellshill Academy and Cardinal Newman High to understand their values and what they’re looking for in a Facility Assistant. This will help you tailor your approach when you get the chance to chat with them.
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn or through local community groups. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and facilities management. Think about your past experiences and how they relate to the job description, especially your communication and IT skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining North Lanarkshire Council and contributing to the community.
We think you need these skills to ace Facility Assistant (Term Time) (Bellshill Academy/Cardinal Newman High) - REQ05523 - 458939
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you highlight relevant skills and experiences that match the role.
Use Clear and Concise Language: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and long-winded sentences. Just get to the point and let us know why you're the right fit for the Facility Assistant role!
Show Off Your Customer Service Skills: Since this role involves dealing with the public, make sure to showcase any customer service experience you have. We love candidates who can demonstrate their ability to handle various situations with a friendly and professional attitude.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details correctly. Plus, it helps us keep everything organised and makes the process smoother for everyone involved.
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facility Assistant. Familiarise yourself with tasks like customer service, building control, and minor maintenance. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves dealing with the public, be prepared to share examples of your experience in customer-focused environments. Think of specific situations where you successfully handled queries or resolved issues, as this will highlight your communication skills and ability to connect with service users.
✨Highlight Relevant Experience
If you've worked in facilities management or have experience with cleaning and security checks, make sure to mention it! Discuss any relevant duties you've performed and how they relate to the job description. This will show that you have the practical skills needed for the role.
✨Prepare for Questions on IT Skills
Since good IT skills are essential for this position, be ready to discuss your proficiency with administrative tasks and any software you’ve used. You might be asked about your experience with specific tools, so think about how you can demonstrate your tech-savviness during the interview.