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- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, dedicated to community wellbeing and support.
- Benefits: Enjoy 27 days annual leave, flexible working, and a range of health and financial perks.
- Why this job: Make a difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Customer service experience and good communication skills are essential; facilities management experience is a plus.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
Based within one of our establishments, you will deliver a service which meets the needs of our customers and service users.
Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance. In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public. It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security checks, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Facility Assistant (Part Time) (Term Time) (St Ambrose High School) - REQ04121 - 420081 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant (Part Time) (Term Time) (St Ambrose High School) - REQ04121 - 420081
✨Tip Number 1
Familiarise yourself with the specific duties of a Facility Assistant, such as building control and security. Understanding these responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service roles when networking or speaking with current employees. This can give you an edge, as the role requires strong communication skills and a customer-focused approach.
✨Tip Number 3
Consider reaching out to current or former Facility Assistants at North Lanarkshire Council for insights about the role. They can provide valuable information on what the job entails and tips on how to excel in the application process.
✨Tip Number 4
Make sure to understand the importance of the Protecting Vulnerable Groups (PVG) Scheme membership. Being prepared to discuss this requirement shows your commitment to safeguarding and enhances your suitability for the role.
We think you need these skills to ace Facility Assistant (Part Time) (Term Time) (St Ambrose High School) - REQ04121 - 420081
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the main duties and requirements for the Facility Assistant position. Highlight your relevant experience in customer service, building control, and maintenance.
Tailor Your Application: Make sure to tailor your application form to reflect the skills and experiences mentioned in the job description. Use specific examples from your past work that demonstrate your administrative, communication, and IT skills.
Complete the Application Form: Remember that you must submit an application form rather than a CV. Fill out the application form thoroughly, ensuring all sections are completed and that you provide clear and concise information.
Check for Requirements: Before submitting, double-check that you meet all essential criteria, including the need to become a Protecting Vulnerable Groups (PVG) Scheme member. Ensure you have all necessary documents ready for submission.
How to prepare for a job interview at North Lanarkshire Council
✨Showcase Your Customer Service Skills
Since the role involves dealing with members of the public, be prepared to discuss your previous experiences in customer-focused environments. Share specific examples of how you've handled difficult situations or provided excellent service.
✨Highlight Relevant Experience
Make sure to mention any experience you have in facilities management, cleaning, or minor maintenance. This will demonstrate that you understand the responsibilities of the role and can hit the ground running.
✨Demonstrate Communication Skills
Good communication is key in this position. Be ready to explain how you effectively communicate with colleagues and the public. You might want to prepare a few anecdotes that illustrate your ability to convey information clearly.
✨Understand the PVG Scheme
Since becoming a Protecting Vulnerable Groups (PVG) Scheme member is essential for this role, familiarise yourself with what this entails. Being knowledgeable about the scheme will show your commitment to safeguarding and your readiness for the position.
