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- Tasks: Assist with customer service, building security, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, dedicated to community wellbeing and support.
- Benefits: Enjoy 27 days annual leave, flexible working, and a range of health and financial perks.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Customer service experience and good communication skills are essential; facilities management experience is a plus.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
The predicted salary is between 20000 - 21000 £ per year.
Based within one of our establishments, you will deliver a service which meets the needs of our customers and service users.
Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance. In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public.
It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security checks, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Work Pattern: Monday - Friday (5 hours) 12:00 - 13:00
We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Facility Assistant (Part Time) (Term Time) (Hope St Nursery) REQ04305 - 429070 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant (Part Time) (Term Time) (Hope St Nursery) REQ04305 - 429070
✨Tip Number 1
Familiarise yourself with the specific duties of a Facility Assistant, such as building control and security. Understanding these responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service roles when networking or speaking with current employees. This can give you an edge, as the role requires strong communication skills and a customer-focused approach.
✨Tip Number 3
Consider reaching out to current or former Facility Assistants at North Lanarkshire Council through professional networking sites. They can provide insights into the role and the work environment, which can be invaluable for your application.
✨Tip Number 4
Make sure to understand the importance of the Protecting Vulnerable Groups (PVG) Scheme membership. Being prepared to discuss this requirement shows your commitment to safeguarding and can set you apart from other candidates.
We think you need these skills to ace Facility Assistant (Part Time) (Term Time) (Hope St Nursery) REQ04305 - 429070
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the Facility Assistant role. Make a note of the essential skills and experiences required, such as customer service experience, communication skills, and familiarity with facilities management.
Tailor Your Application: When filling out the application form, ensure that your responses highlight relevant experiences that align with the job requirements. Use specific examples from your past work to demonstrate your skills in customer service, cleaning, and minor maintenance.
Highlight Relevant Skills: Emphasise your administrative and IT skills in the application. Mention any previous roles where you dealt with the public or managed building security, as these are key aspects of the position.
Follow Submission Guidelines: Remember that North Lanarkshire Council does not accept CVs in place of the application form. Ensure you complete the application form thoroughly and submit it via the specified method on their website.
How to prepare for a job interview at North Lanarkshire Council
✨Show Your Customer Service Skills
Since the role involves dealing with members of the public, it's crucial to demonstrate your experience in customer-focused environments. Prepare examples of how you've successfully handled customer interactions in the past.
✨Highlight Relevant Experience
Make sure to discuss any previous roles that involved facilities management, security checks, or maintenance tasks. This will show that you have the practical skills needed for the job.
✨Communicate Clearly
Good communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing your qualifications and experiences.
✨Understand the Role's Requirements
Familiarise yourself with the specific duties mentioned in the job description, such as cleaning and minor repairs. Being able to speak knowledgeably about these tasks will demonstrate your preparedness and enthusiasm for the role.
