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- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
The predicted salary is between 21225 - 22056 £ per year.
Based within one of our establishments, you will deliver a service which meets the needs of our customers and service users. Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance.
In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public. It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security checks, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Work Pattern: 20 hours per week - Monday to Friday - 16:00pm to 20:00pm.
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Facility Assistant ( Part Time) (Old Monkland Primary) - REQ05423 - employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant ( Part Time) (Old Monkland Primary) - REQ05423 -
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and think about how your experience aligns with the duties. This will help you speak confidently about your fit during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at North Lanarkshire Council on LinkedIn. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and facilities management. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is seen. Plus, it shows you’re serious about joining the team at North Lanarkshire Council. Don’t miss out!
We think you need these skills to ace Facility Assistant ( Part Time) (Old Monkland Primary) - REQ05423 -
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and the skills required. This will help us tailor your application to highlight your relevant experience.
Show Off Your Customer Service Skills: Since this role is all about dealing with the public, make sure to showcase any customer service experience you have. We want to see how you've handled situations in the past and how you can bring that expertise to our team.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward responses that get right to the heart of your experience and skills. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facility Assistant. Familiarise yourself with tasks like customer service, cleaning, and minor maintenance. This will help you demonstrate your relevant experience and how you can meet the needs of the establishment.
✨Showcase Your Customer Service Skills
Since this role involves dealing with the public, be prepared to share examples of your previous customer service experiences. Think of specific situations where you resolved issues or provided excellent service, as this will highlight your ability to handle similar scenarios in the new role.
✨Brush Up on Administrative Skills
Good administrative and IT skills are essential for this position. Be ready to discuss your experience with any relevant software or systems. If you have examples of how you've used these skills to improve efficiency or organisation in past roles, definitely bring those up!
✨Prepare for Security and Maintenance Questions
Given that the job includes security checks and minor repairs, anticipate questions related to these areas. Think about any past experiences you have in facilities management or maintenance tasks, and be ready to explain how you approached them effectively.
