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- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, dedicated to community support and development.
- Benefits: Enjoy 27 days annual leave, health perks, and a commitment to your learning and growth.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
- Why this job: Make a difference in your community while gaining valuable experience in a supportive environment.
- Qualifications: Customer service experience and good communication skills are essential; facilities management experience is a plus.
The predicted salary is between 20350 - 21000 £ per year.
Location: St Andrew\’s Primary, Eastfield Road, G68 0EB
Salary: £25,437 – £26,412 per year pro rata
Contract Type: Permanent
Position Type: Part Time
Hours: 10 hours per week
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
Based within one of our establishments below, you will deliver a service which meets the needs of our customers and service users.
Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance. In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public.
It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security check, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
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Facility Assistant (Cumbernauld) (Part Time ) (Term Time) - REQ04570 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant (Cumbernauld) (Part Time ) (Term Time) - REQ04570
✨Tip Number 1
Familiarise yourself with the specific duties of a Facility Assistant, such as cleaning and minor maintenance. This will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service roles, as this is crucial for dealing with members of the public. Be ready to share examples of how you've successfully handled customer interactions.
✨Tip Number 3
Make sure to showcase your administrative and IT skills, as these are essential for the role. Consider preparing a brief overview of your relevant experiences to discuss during the interview.
✨Tip Number 4
If you have experience in facilities management or security checks, be prepared to discuss this in detail. It can set you apart from other candidates and show that you’re well-suited for the position.
We think you need these skills to ace Facility Assistant (Cumbernauld) (Part Time ) (Term Time) - REQ04570
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Facility Assistant position. Highlight your relevant experience in customer service, administrative tasks, and facilities management.
Tailor Your Application: Customise your application form to reflect how your skills and experiences align with the job requirements. Use specific examples from your past work that demonstrate your ability to handle customer interactions, cleaning duties, and minor maintenance tasks.
Highlight Relevant Skills: Make sure to emphasise your communication, IT, and administrative skills in your application. Mention any experience you have with security checks or facilities management, as these are advantageous for this role.
Follow Submission Guidelines: Ensure you complete the official application form as specified in the job posting. Remember, CVs will not be accepted, so focus on providing all required information in the application form to avoid disqualification.
How to prepare for a job interview at North Lanarkshire Council
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Facility Assistant, such as dealing with the public, building control, and minor maintenance. Familiarise yourself with the specific duties mentioned in the job description to demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with members of the public, be prepared to discuss your experience in customer-focused environments. Share examples of how you've successfully handled customer queries or complaints in the past.
✨Highlight Relevant Experience
If you have experience in facilities management, cleaning, or security checks, make sure to mention it. Discuss any relevant skills or tasks you've performed that align with the job requirements, as this will strengthen your application.
✨Prepare for Administrative Questions
Good administrative and IT skills are essential for this role. Be ready to talk about your experience with administrative tasks and any software you are familiar with. You might also want to prepare for questions about how you manage your time and organise your workload.