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- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, dedicated to community support and development.
- Benefits: Enjoy 27 days annual leave, health perks, and a commitment to your learning and growth.
- Why this job: Make a difference in your community while gaining valuable experience in a supportive environment.
- Qualifications: Customer service experience and good communication skills are essential; facilities management experience is a plus.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
The predicted salary is between 25437 - 26412 £ per year.
Location: Various Locations in Coatbridge, ML5 5TJ
Salary: £25,437 – £26,412 per year pro rata
Contract Type: Permanent
Position Type: Part Time
Hours: 30 hours per week
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
Based within one of our establishments below, you will deliver a service which meets the needs of our customers and service users.
Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance. In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public.
It is also essential that you have good administrative, communication skills and IT skills.
Experience of working in a facilities management environment, undertaking security check, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Working Pattern
- Post 1 – Old Monkland Primary School – 20 Hours – Monday to Friday 16:00pm till 20:00pm
- Post 2 – St Ambrose High School – 30 Hours Monday to Friday 9:00am till 15:00pm
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
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Facility Assistant (2Posts) (Part Time) (Term Time) (Coatbridge Area) - REQ04561 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant (2Posts) (Part Time) (Term Time) (Coatbridge Area) - REQ04561
✨Tip Number 1
Familiarise yourself with the specific locations mentioned in the job description, such as Old Monkland Primary School and St Ambrose High School. Understanding the environment you'll be working in can help you tailor your approach during interviews.
✨Tip Number 2
Highlight any previous experience you have in customer service or facilities management. Be prepared to discuss specific examples of how you've dealt with the public or handled maintenance tasks, as this will demonstrate your suitability for the role.
✨Tip Number 3
Since good communication skills are essential, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions that focus on teamwork and problem-solving in a facilities context.
✨Tip Number 4
Make sure you're aware of the Protecting Vulnerable Groups (PVG) Scheme requirements. Being knowledgeable about this process can show your commitment to safety and compliance, which is crucial for this role.
We think you need these skills to ace Facility Assistant (2Posts) (Part Time) (Term Time) (Coatbridge Area) - REQ04561
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Facility Assistant position. Highlight your relevant experience in customer service, cleaning, and minor maintenance.
Tailor Your Application: Customise your application form to reflect how your skills and experiences align with the specific duties mentioned in the job description. Use examples from your past work that demonstrate your administrative and communication skills.
Highlight Relevant Experience: Make sure to emphasise any previous roles in facilities management or similar environments. Mention any experience with security checks, cleaning duties, and maintenance tasks to strengthen your application.
Follow Application Instructions: Ensure you complete the official application form as specified in the job posting. Remember, CVs will not be accepted, so focus on providing all required information in the application form.
How to prepare for a job interview at North Lanarkshire Council
✨Show Your Customer Service Skills
Since the role involves dealing with members of the public, it's crucial to demonstrate your customer service experience. Prepare examples of how you've successfully handled customer interactions in the past, focusing on your communication and problem-solving skills.
✨Highlight Relevant Experience
Make sure to discuss any previous roles in facilities management or similar environments. Talk about your experience with cleaning, security checks, and minor maintenance tasks, as these are key aspects of the job.
✨Demonstrate IT Proficiency
As good IT skills are essential for this position, be ready to discuss your familiarity with administrative tasks and any software you’ve used. Mention specific tools or systems that relate to the job to show you're prepared.
✨Understand the Organisation's Values
Familiarise yourself with North Lanarkshire Council's commitment to community and support for various groups. Showing that you align with their values can set you apart from other candidates and demonstrate your genuine interest in the role.
