At a Glance
- Tasks: Join our team to ensure a safe and well-maintained school environment.
- Company: North Lanarkshire Council is dedicated to community wellbeing and support.
- Benefits: Enjoy 27 days annual leave, flexible working, and a range of health perks.
- Why this job: Make a difference in your community while developing your skills in a supportive environment.
- Qualifications: Experience in facilities management and customer service is essential; driving licence required.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
\\n
We are looking for a motivated and customer focused individual to join our team, assisting in delivering a safe, secure and well-maintained environment within Council schools/buildings meeting the needs of our customers and service users.
\\n
In order to succeed in this role you will have experience of working in both a facilities management and customer focused environment. You must be a team player and have experience in dealing with members of the public and addressing issues and problems with members of the public/customers.
\\n
It is also essential that you have excellent communication and organisational skills, the ability to maintain schedules and documentation and an understanding of Health and Safety requirements.
\\n
A current driving licence is essential.
\\n
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
\\n
Location: Taylor High School cluster – base Christ the King Primary School
\\n
Work Pattern: Monday to Thursday 7.30am till 4pm & Friday 7.30am till 3.30pm
\\n
Working here at North Lanarkshire Council
\\n
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
\\n
For more information on local authority careers visit the myjobscotland career hub
\\n
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
\\n
Click here to see our Recruitment Charter.
\\n
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
\\n
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
\\n
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
\\n
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
\\n
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
\\n
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
\\n
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
\\n
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
\\n
Facilities Officer (Christ the King Primary School) - REQ04516 - 432515 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Officer (Christ the King Primary School) - REQ04516 - 432515
✨Tip Number 1
Familiarise yourself with the specific facilities management practices relevant to schools. Understanding the unique challenges and requirements of maintaining a safe and secure environment in an educational setting will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've effectively dealt with public inquiries or issues in the past. This will demonstrate your ability to handle similar situations at Christ the King Primary School.
✨Tip Number 3
Brush up on your knowledge of Health and Safety regulations, especially those that pertain to school environments. Being able to discuss these confidently will show your commitment to maintaining a safe space for students and staff.
✨Tip Number 4
Make sure to emphasise your teamwork skills during any discussions. Since this role requires collaboration with various stakeholders, showcasing your ability to work well within a team will be crucial.
We think you need these skills to ace Facilities Officer (Christ the King Primary School) - REQ04516 - 432515
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Facilities Officer position. Highlight your relevant experience in facilities management and customer service.
Tailor Your Application: Make sure to tailor your application form to reflect the skills and experiences mentioned in the job description. Use specific examples that demonstrate your communication, organisational skills, and ability to handle public interactions.
Highlight Relevant Qualifications: Clearly state any qualifications or certifications you have that are relevant to the role, such as health and safety training or a current driving licence. This will show that you meet the essential criteria.
Follow Application Instructions: Ensure you follow all application instructions carefully. Remember, CVs are not accepted, so focus on completing the application form accurately and submitting it through the specified channels.
How to prepare for a job interview at North Lanarkshire Council
✨Showcase Your Customer Service Skills
Since the role requires a customer-focused approach, be prepared to discuss your previous experiences in dealing with the public. Share specific examples of how you've successfully resolved issues or improved customer satisfaction.
✨Demonstrate Teamwork Experience
As a Facilities Officer, you'll need to work well within a team. Highlight instances where you've collaborated with colleagues to achieve common goals, and emphasise your ability to support others in a busy environment.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety regulations relevant to facilities management. Be ready to discuss how you ensure compliance and maintain a safe environment for both staff and students.
✨Prepare for Practical Scenarios
You may be asked to solve hypothetical problems related to facilities management during the interview. Think through potential scenarios, such as handling maintenance requests or addressing safety concerns, and outline your approach to resolving them.