At a Glance
- Tasks: Support the Housing service by managing rent payment processes and producing management reports.
- Company: North Lanarkshire Council, Scotland's largest social landlord with a strong community focus.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional development.
- Other info: Flexible working options and job sharing considered for a better work-life balance.
- Why this job: Join a dynamic team making a real difference in tenants' lives while developing your finance skills.
- Qualifications: Minimum two years' experience in finance, strong numeracy, and excellent customer service skills.
INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC6 - £29,666 - £31,541 North Lanarkshire Council is the largest social landlord in Scotland with 36,000 tenants.
This post sits within the finance function providing support to the Housing service.
Reporting to the Income Officer, you will play a key role in the administration of Direct Debit processes for the collection of rent and in ensuring that all other forms of rent payments are accurately and promptly allocated to tenants’ accounts.
This will include assisting in the reconciliation of income between the rent accounting system and the bank account.
You will ensure that the Rent System is kept up-to-date and accurate and produce regular management reports.
You will be a confident, enthusiastic, and self-motivated individual with a positive disposition.
You will be required to display initiative and work well within a team environment.
In undertaking these tasks, you will be a key member of the team ensuring compliance with the council’s financial regulations and schemes of financial delegation.
Applicants should have a minimum of two years’ practical experience within a finance environment and be able to demonstrate strong numeracy, communication, and interpersonal skills.
As the role involves daily telephone contact with tenants, excellent customer service skills are essential.
Additionally, the key duties of the post require sound knowledge and practical experience of using spreadsheets, along with the ability to organise work effectively to meet deadlines.
You should be educated to higher level or equivalent as a minimum.
Experience of HSMS (Housing Rent system), Direct Debit and BACS processes and knowledge of other finance related systems such as general ledger or debtors are desirable.
Possession of ECDL or AAT Level 2/HNC/SVQ Level 3 or equivalent relevant qualification is also desirable.
The post will follow the hybrid model of home-working and office-based work in the Civic Centre, Motherwell.
Applications made on a job sharing basis will be considered. 2 posts: Full Time, Permanent (35 hours: Monday – Thursday 8.45 – 16.45
CX - Income Assistant (2 Posts) - REQ06427 - 481628 employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With benefits such as 27 days of annual leave, flexible working options, and access to a comprehensive learning academy, employees are encouraged to grow and thrive in their roles. The council's commitment to inclusivity and community support makes it a rewarding place to work, especially for those looking to make a meaningful impact in the local education sector.
