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- Tasks: Join us as a Library Assistant, delivering fun activities and supporting community access to IT.
- Company: North Lanarkshire Council, committed to a modern library service and community engagement.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Why this job: Make a difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Good interpersonal skills and customer service experience are essential; an interest in books is a plus.
- Other info: Opportunities for career growth through our learning academy, LearnNL.
The predicted salary is between 22600 - 24600 £ per year.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Cumbernauld Library
- Post 1: Saturday 10am to 2pm
- Post 2: Week 1 - Monday 12pm to 5pm and Saturday 10am to 3pm; Week 2 - Monday & Friday 12pm to 5pm
- Post 3: Tuesday 10am to 7pm, Thursday 2pm to 7pm and Friday 9am to 2pm (this position is temporary until 31st March 2027)
Working here at North Lanarkshire Council, we have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (3 Posts incl. 1 Temporary) (Various Hours) - REQ05209 - in Cumbernauld employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (3 Posts incl. 1 Temporary) (Various Hours) - REQ05209 - in Cumbernauld
✨Tip Number 1
Get to know the library scene in North Lanarkshire! Familiarise yourself with local events, services, and community needs. This will help you connect with the team and show your enthusiasm during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might assist library users, especially with IT support or children's activities. Role-playing these situations can boost your confidence.
✨Tip Number 3
Network with current library staff or volunteers. They can provide insider tips on what the team values most and what to highlight about yourself when applying through our website.
✨Tip Number 4
Don’t forget to showcase your passion for books and reading! Share your favourite reads or how you engage with literature in your application. It’s a great way to stand out and show you’re a perfect fit for the role.
We think you need these skills to ace Library Assistant (3 Posts incl. 1 Temporary) (Various Hours) - REQ05209 - in Cumbernauld
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to highlight your relevant skills and experiences.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the public, don’t forget to showcase your customer service experience. Share specific examples of how you've helped customers in the past, especially if it relates to libraries or community services!
Be Yourself: We want to see your personality shine through in your application! Don’t be afraid to let us know about your passion for books and reading, as well as any fun activities you’ve been involved in that relate to the role.
Apply Through Our Website: Remember, the only way to apply is through our website. Make sure you fill out the application form completely and accurately, as we won’t accept CVs instead. We can’t wait to see your application!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the library services offered by North Lanarkshire Council. Understand the various activities like Bookbug sessions and Chatterbooks, as well as how to support public access to IT. This knowledge will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Interpersonal Skills
As a Library Assistant, you'll be interacting with a diverse range of customers. Prepare examples from your past experiences where you've successfully engaged with people, resolved issues, or provided excellent customer service. This will highlight your suitability for the role.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential for this position, be ready to discuss your experience with library management systems or any relevant software. If possible, brush up on common library technologies to show you're tech-savvy and can adapt quickly.
✨Express Your Passion for Reading
Having an interest in books and reading is key for this role. Be prepared to share your favourite books or authors and why you love them. This personal touch can make you stand out and show that you're genuinely invested in the library's mission.