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- Tasks: Patrol and enforce parking regulations while issuing Penalty Charge Notices.
- Company: Join the North Lanarkshire Council's expanding team.
- Benefits: Enjoy 27 days annual leave, health benefits, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good education, customer service experience, and basic tech skills required.
- Other info: Flexible working hours with part-time options available.
The predicted salary is between 26000 - 28000 £ per year.
Exciting opportunities have arisen for motivated and enthusiastic individuals to be part of our expanding team responsible for the Council's on and off-street parking enforcement, undertaking patrols and issuing Penalty Charge Notices to those vehicles found to be in contravention of Traffic Regulation Orders.
To succeed in this role, you will have a good basic level of education and be able to read, understand and follow policies and procedures, along with experience of working in a customer-based environment. You should also have a basic knowledge of Microsoft Windows software and a good understanding of smartphones and how they operate. A knowledge and understanding of personal Health and Safety requirements is required.
You must have good verbal and written communication skills, excellent interpersonal skills and the ability to remain composed in difficult and conflicting situations. You should be customer-focused with the ability to work on your own initiative and as part of a team. You must have a flexible approach to work with a willingness to work overtime on weekends, be able to work outside in all weathers and be able to cope with the physical and emotional demands of the job. A current driving licence is essential.
Working pattern: Monday to Friday *****am to 6.30pm (1 hour unpaid break). Applications for individuals seeking to work the above shifts on a part-time basis will be considered.
Working here at North Lanarkshire Council, if you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
Parking Enforcement Attendant in Coatbridge employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Enforcement Attendant in Coatbridge
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Parking Enforcement Attendant. This way, when you get the chance to chat with hiring managers, you can show off your knowledge and enthusiasm for the job.
✨Tip Number 2
Network like a pro! Connect with current employees at North Lanarkshire Council on LinkedIn or through local events. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and conflict resolution. Think about scenarios where you've had to stay calm under pressure – these stories will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at North Lanarkshire Council.
We think you need these skills to ace Parking Enforcement Attendant in Coatbridge
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Parking Enforcement Attendant and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Customer Service Skills: Since this role involves interacting with the public, highlight any experience you have in customer service. We want to see how you handle difficult situations and maintain a positive attitude, so share some examples in your application!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it shows you're keen on joining our team at North Lanarkshire Council!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Policies
Familiarise yourself with the Traffic Regulation Orders and the policies related to parking enforcement. This will show that you understand the role and are ready to follow procedures, which is crucial for success in this position.
✨Showcase Your Customer Skills
Prepare examples of how you've handled difficult customer interactions in the past. Being able to demonstrate your excellent interpersonal skills and ability to remain composed under pressure will set you apart from other candidates.
✨Demonstrate Tech Savviness
Brush up on your knowledge of Microsoft Windows and smartphones. Be ready to discuss how you’ve used technology in previous roles, as this will highlight your ability to adapt to the tools required for the job.
✨Emphasise Flexibility and Teamwork
Be prepared to talk about your willingness to work overtime and in various weather conditions. Share experiences where you’ve worked both independently and as part of a team, showcasing your flexible approach to work.