At a Glance
- Tasks: Supervise library services, organise activities, and ensure excellent customer care.
- Company: Join North Lanarkshire Council and be part of a community-focused team.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
- Why this job: Make a difference in your community while developing your skills in a supportive environment.
- Qualifications: HNC level education, good interpersonal skills, and some customer service experience required.
The predicted salary is between 28665 - 30467 £ per year.
We are looking for an outgoing and approachable Library Supervisor to join the team in Coatbridge Library within North Lanarkshire, delivering a modern library service to the community including children’s and reader development activities, supporting access to IT, front line customer services and operating the library management systems.
You will be responsible for the daily organisation of the community libraries including the delivery of services and activities and ensuring a high level of customer care. Working closely with library assistants and professional staff you will ensure that the library provides a high standard of service to the whole community.
Educated to HNC level or equivalent, you should have good interpersonal and organisational skills combined with moderate customer service experience of working with a wide range of customers ideally within a library environment. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books, films, social media and digital technologies. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Work Pattern – Tuesday & Thursday 4pm to 7pm and Saturday 10am to 5pm.
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more about local authority careers visit the myjobscotland career hub.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Library Supervisor (Part Time) - REQ05452 - 460693 in Coatbridge employer: North Lanarkshire Council
North Lanarkshire Council is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With generous benefits including 27 days of annual leave, flexible working options, and a commitment to learning through the LearnNL academy, employees are empowered to grow in their careers while making a meaningful impact in the community. Join us in Coatbridge Library, where your passion for service and community engagement will be valued and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Library Supervisor (Part Time) - REQ05452 - 460693 in Coatbridge
✨Tip Number 1
Get to know the library scene in North Lanarkshire! Familiarise yourself with the community's needs and interests. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be working closely with a diverse range of customers, being approachable and friendly is key. Think about examples from your past experiences where you've gone above and beyond for someone.
✨Tip Number 3
Show off your IT skills! Be ready to discuss how you've used technology in previous roles. Whether it's managing library systems or engaging with social media, demonstrating your tech-savviness can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the North Lanarkshire Council team. Don’t forget to highlight your passion for books and community services!
We think you need these skills to ace Library Supervisor (Part Time) - REQ05452 - 460693 in Coatbridge
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. This will help us understand what we're looking for and ensure you highlight the right skills and experiences in your application.
Tailor Your Application:Don’t just send a generic application! We want to see how your unique skills and experiences align with the Library Supervisor role. Use specific examples from your past that demonstrate your customer service skills and IT knowledge.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website:Remember, we only accept applications through our website, so make sure you submit your application there. It’s super easy and ensures your application gets to the right place without any hassle!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Stuff
Make sure you brush up on your knowledge of library services and community activities. Familiarise yourself with the specific services offered at Coatbridge Library and think about how you can contribute to enhancing them.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you’ve dealt with diverse customers, as this role requires good interpersonal skills.
✨Demonstrate Your IT Savvy
Since the job involves operating library management systems, be ready to discuss your IT skills. If you have experience with specific software or technologies, mention them and how they can benefit the library.
✨Be Ready to Discuss Flexibility
As the role requires mobility within North Lanarkshire, be prepared to talk about your availability and willingness to travel to different locations. Highlight any previous experiences that showcase your adaptability.
