At a Glance
- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive employer.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good interpersonal skills and customer service experience required.
The predicted salary is between 20000 - 21000 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
We are looking for an outgoing and approachable Library Assistant to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Coatbridge Library
Work Pattern:
- Week 1 – Monday 12pm to 3pm, Tuesday 2pm to 5pm and Thursday 2pm to 7pm
- Week 2 – Monday 12pm to 3pm, Thursday 2pm to 7pm and Saturday 1pm to 5pm
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more about local authority careers visit the myjobscotland career hub.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Library Assistant (Part Time) - REQ05322 - 456207 in Coatbridge employer: North Lanarkshire Council
North Lanarkshire Council is an exceptional employer that prioritises the wellbeing and development of its staff, offering a comprehensive benefits package including 27 days of annual leave, flexible working options, and extensive learning opportunities through LearnNL. Working at Coatbridge Library, you will be part of a supportive team dedicated to providing a modern library service to the community, fostering a culture of inclusivity and respect while making a meaningful impact in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant (Part Time) - REQ05322 - 456207 in Coatbridge
✨Tip Number 1
Make sure you log into your MySelf account and follow the specific application instructions for internal candidates. It’s crucial to stick to the process outlined, as this is how we ensure everyone gets a fair shot at the role.
✨Tip Number 2
Brush up on your customer service skills! Since the role involves interacting with a wide range of customers, think about examples from your past experiences that showcase your interpersonal skills. We want to see how you can connect with the community!
✨Tip Number 3
Show your passion for books and reading during the interview. Share your favourite reads or any activities you’ve been involved in that relate to promoting literacy. This will help us see your enthusiasm for the role and the library environment.
✨Tip Number 4
Don’t forget to highlight your IT skills! Since you’ll be operating library management systems, it’s important to demonstrate your comfort with technology. If you have any relevant experience, make sure to mention it!
We think you need these skills to ace Library Assistant (Part Time) - REQ05322 - 456207 in Coatbridge
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what they're looking for in a Library Assistant and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, highlight any relevant experience you have in customer service. Share specific examples of how you've helped customers in the past – it’ll show that you’re the outgoing and approachable person they want!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. Avoid fluff and focus on what makes you a great fit for the role. Remember, they want to see your personality shine through, so don’t be afraid to let that come across!
Apply Through MySelf:Don’t forget, this is an internal position! Make sure you log into your MySelf account to submit your application. It’s super important to follow the right process, so you don’t miss out on this opportunity!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Stuff
Brush up on your knowledge of library services and community activities. Be ready to discuss how you can contribute to children's sessions like Bookbug and Chatterbooks. Showing enthusiasm for reading and a genuine interest in engaging with the community will definitely set you apart!
✨Show Off Those Interpersonal Skills
As a Library Assistant, you'll be interacting with a diverse range of customers. Prepare examples of how you've successfully handled customer service situations in the past. Think about times when you went above and beyond to help someone – those stories will resonate well during the interview.
✨Demonstrate Your IT Savvy
Since the role involves operating library management systems, make sure you're comfortable discussing your IT skills. If you've used specific software or tools in previous roles, mention them! It’s also a good idea to familiarise yourself with any library tech that might be relevant.
✨Be Ready to Talk Mobility
The job requires mobility within North Lanarkshire, so be prepared to discuss your availability and willingness to travel to different locations. Highlight any previous experience you have in similar roles where you had to adapt to various environments or work settings.
