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- Tasks: Provide clerical support, process invoices, and assist with housing service enquiries.
- Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Other info: Guaranteed interviews for care-experienced individuals and veterans.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Moderate clerical experience and good keyboard skills are essential.
The predicted salary is between 26991 - 28283 £ per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
You will provide general clerical support, process invoices, maintain and update databases and deal with enquiries from members of the public and other stakeholders on a full range of housing services. Moderate experience of working within a clerical/administrative environment together with good keyboard skills are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.
Working Pattern:
- Monday - Thursday: 08:45am - 16:45pm
- Friday: 08:45am - 16:15pm
We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Clerical Assistant - REQ05963 - 467585 in Coatbridge employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant - REQ05963 - 467585 in Coatbridge
✨Tip Number 1
Get to know the company! Research North Lanarkshire Council and their regeneration programme. Understanding their goals will help you tailor your approach and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common clerical assistant questions. Think about your past experiences and how they relate to the role. We want you to shine, so be ready to showcase your skills and knowledge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the position. Don’t forget to highlight your customer care experience and any relevant training you've had!
We think you need these skills to ace Clerical Assistant - REQ05963 - 467585 in Coatbridge
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what North Lanarkshire Council is looking for in a Clerical Assistant. This will help us tailor your application to highlight your relevant skills and experience.
Showcase Your Experience: When filling out the application form, be sure to mention any clerical or administrative experience you have. We want to see how your background aligns with the role, so don’t hold back on sharing your achievements and skills!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This makes it easier for us to see why you’d be a great fit for the team at North Lanarkshire Council.
Apply Through Our Website: Remember, to be considered for this position, you need to apply via our website. Don’t forget to submit your application form – we won’t accept CVs instead. So, hop online and get your application in!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Familiarise yourself with North Lanarkshire Council's mission and values. Understand their regeneration programme and how your role as a Clerical Assistant fits into the bigger picture. This will show your genuine interest in the position and help you answer questions more effectively.
✨Showcase Your Skills
Prepare to discuss your clerical and administrative experience in detail. Highlight your keyboard skills, experience with databases, and any customer service training you've received. Be ready to provide specific examples of how you've successfully handled enquiries or processed invoices in the past.
✨Practice Common Questions
Anticipate common interview questions related to clerical work and customer service. Think about how you would respond to questions like 'How do you handle difficult customers?' or 'Can you describe your experience with data entry?' Practising your answers will help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team you'll be working with, opportunities for professional development through LearnNL, or how the council measures success in this role. This shows your enthusiasm and helps you determine if the job is the right fit for you.