At a Glance
- Tasks: Provide clerical support, process invoices, and handle public enquiries.
- Company: Join North Lanarkshire Council, a leader in community regeneration and sustainable development.
- Benefits: Enjoy 27 days annual leave, hybrid work options, and extensive learning opportunities.
- Other info: This temporary role runs until February 2026, with guaranteed interviews for eligible applicants.
- Why this job: Be part of a team making a real impact in your community while developing your skills.
- Qualifications: Moderate clerical experience and good keyboard skills are essential; customer care training is a plus.
The predicted salary is between 22484 - 26223 £ per year.
Location: Civic Centre, Windmillhill Street, Motherwell, ML1 1AB
Salary: £24,984 - £26,223 per year
Contract Type: Temporary
Position Type: Full Time
Hours: 35 hours per week
Work From Home: Hybrid
North Lanarkshire Council, as one of Scotland's largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
In this role you will provide administrative support to the Housing Property Services division. You will provide general clerical support, process invoices, maintain and update databases and deal with enquiries from members of the public and other stakeholders.
Moderate experience of working within a clerical/administrative environment together with good keyboard skills are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.
This post is temporary until February 2026.
Working Pattern - 35 Hours
- Monday - Thursday: 8:45am - 4:45pm (including a 55-minute unpaid break)
- Friday: 8:45am - 4:15pm (including a 50-minute unpaid break)
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Assistant (Temporary) - REQ04318 in Motherwell
✨Tip Number 1
Familiarise yourself with North Lanarkshire Council's values and mission. Understanding their commitment to inclusive economic growth and community support will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Highlight any previous experience you have in clerical or administrative roles, especially if it involved dealing with the public. Be prepared to discuss specific examples of how you've handled inquiries or processed information efficiently.
✨Tip Number 3
Brush up on your knowledge of housing services and local council operations. This will not only help you answer questions more effectively but also demonstrate your proactive approach to understanding the role and its context.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview about the Housing Property Services division and its projects. This shows your enthusiasm for the position and your desire to engage with the team and its objectives.
We think you need these skills to ace Clerical Assistant (Temporary) - REQ04318 in Motherwell
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Clerical Assistant position. Highlight key skills such as clerical support, database management, and customer service that you possess.
Tailor Your Application:Customise your application form to reflect your relevant experience and skills. Use specific examples from your past work that demonstrate your ability to handle administrative tasks and interact with the public effectively.
Follow Application Instructions:Make sure to complete the official application form as specified in the job posting. Remember, CVs are not accepted for this position, so focus on providing detailed information in the application form.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a clerical role.
How to prepare for a job interview at North Lanarkshire Council
✨Know the Role
Make sure you understand the responsibilities of a Clerical Assistant. Familiarise yourself with tasks like processing invoices, maintaining databases, and handling public enquiries. This will help you demonstrate your suitability for the role.
✨Highlight Relevant Experience
Prepare to discuss your previous clerical or administrative experience. Be ready to share specific examples of how you've successfully managed similar tasks in the past, especially any experience dealing with the public or knowledge of council services.
✨Showcase Your Skills
Good keyboard skills are essential for this position. During the interview, mention any relevant software or tools you are proficient in, and be prepared to discuss how these skills can benefit the Housing Property Services division.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role or the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
