At a Glance
- Tasks: Provide clerical support, maintain databases, and handle public enquiries.
- Company: Join North Lanarkshire Council, a leader in community regeneration and economic growth.
- Benefits: Enjoy 27 days annual leave, health perks, and a supportive learning environment.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
- Why this job: Be part of a team making a real impact in your community while developing your skills.
- Qualifications: Moderate clerical experience and good keyboard skills are essential; customer care experience is a plus.
The predicted salary is between 22400 - 26300 € per year.
Location: Civic Centre ,Windmillhill Street, ML1 1AB
Salary: £24,984 - £26,223 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The \"Apply now\" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate. *Fusion Assets, NLP LLP
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
You will provide general clerical support to both the Rapid Rehousing team and Housing Strategy. This role will include maintaining and updating databases, collation and maintenance of statistical information, co-ordination of information for tenants and other stakeholders, processing invoices and dealing with enquiries from members of the public and other stakeholders on a range of housing services.
Moderate experience of working within a clerical/administrative environment together with good keyboard skills and ability to co-ordinate and maintain data are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
#J-18808-LjbffrClerical Assistant - REQ04477 in Motherwell employer: North Lanarkshire Council
North Lanarkshire Council is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a comprehensive benefits package including 27 days of annual leave, opportunities for professional growth through the LearnNL academy, and a commitment to inclusivity, we strive to create a fulfilling environment for our staff. Join us in making North Lanarkshire a vibrant place to live and work, while contributing to meaningful community regeneration efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Assistant - REQ04477 in Motherwell
✨Tip Number 1
Familiarise yourself with North Lanarkshire Council's values and current projects. Understanding their regeneration programme and commitment to sustainable development will help you align your responses during any discussions.
✨Tip Number 2
Brush up on your clerical skills, especially in database management and customer service. Being able to demonstrate your proficiency in these areas will make you a more attractive candidate for the role.
✨Tip Number 3
Network with current employees or those in similar roles within North Lanarkshire Council. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience dealing with the public and handling enquiries. Highlighting specific examples of your customer care training will show that you are well-equipped for the demands of this position.
We think you need these skills to ace Clerical Assistant - REQ04477 in Motherwell
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Clerical Assistant position. Highlight key skills such as clerical support, data maintenance, and customer service that you possess.
Tailor Your Application:Make sure to tailor your application form to reflect your relevant experience and skills. Use specific examples from your past work that demonstrate your ability to handle clerical tasks and interact with the public effectively.
Follow Application Instructions:Since this is an internal position, ensure you log into your MySelf account as instructed. Pay attention to any specific guidelines provided for internal applicants to avoid any issues during submission.
Proofread Your Application:Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a clerical role.
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Clerical Assistant. Understand the tasks involved, such as maintaining databases and processing invoices, so you can confidently discuss your relevant experience during the interview.
✨Highlight Relevant Experience
Prepare to share specific examples from your past roles that demonstrate your clerical skills and customer service experience. Mention any familiarity with housing services or working in a public-facing role, as this will be beneficial.
✨Show Enthusiasm for the Council's Mission
Research North Lanarkshire Council's regeneration programme and their commitment to community development. Express your enthusiasm for contributing to their goals, which will show your alignment with their values.
✨Prepare Questions
Think of insightful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and engagement.
