At a Glance
- Tasks: Provide administrative support to the Housing and Communities Investment Team.
- Company: Join North Lanarkshire Council, a leader in community regeneration.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Other info: Great career development opportunities through our learning academy.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Moderate clerical experience and good keyboard skills required.
The predicted salary is between 20865 - 21658 € per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
In this role you will provide administrative support to the Housing and Communities Investment Team. You will provide general clerical support, process invoices, maintain and update databases and deal with enquiries from members of the public and other stakeholders. Moderate experience of working within a clerical/administrative environment together with good keyboard skills are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.
Work pattern: 17.5 hours per week.
- Week 1 - Monday and Tuesday: 08:45am till 16:45pm
- Week 2 - Monday, Tuesday and Wednesday: 08:45 am till 16:45pm
Working here at North Lanarkshire Council, we have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Clerical Assistant (Part Time) - REQ05572 - 459787 employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With generous benefits including 27 days of annual leave, flexible working options, and access to a comprehensive learning academy, employees are empowered to grow their careers while contributing to the community's regeneration efforts. The Council's commitment to inclusivity and support for diverse backgrounds makes it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Assistant (Part Time) - REQ05572 - 459787
✨Tip Number 1
Get to know the company! Research North Lanarkshire Council and their regeneration programme. Understanding their goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to clerical tasks and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend local events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re following the proper channels, which is always a good look!
We think you need these skills to ace Clerical Assistant (Part Time) - REQ05572 - 459787
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what the role involves and the skills required. This will help you tailor your application to show how you fit the bill!
Show Off Your Experience:When filling out the application form, highlight any relevant experience you have in clerical or administrative roles. Don’t forget to mention your keyboard skills and any customer service training you've had – these are key for this position!
Be Clear and Concise:Keep your answers straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, but make sure you’re also being professional and relevant to the role.
Apply Through Our Website:Remember, to be considered for this role, you need to apply via our website. Don’t send in a CV instead of the application form, as those won’t be looked at. We can’t wait to see your application!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Make sure you understand the specifics of the Clerical Assistant position. Familiarise yourself with the tasks like processing invoices and maintaining databases. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Customer Care
Since you'll be dealing with enquiries from the public, it’s essential to demonstrate your customer care skills. Think of examples from your past experiences where you handled queries effectively or resolved issues. This will highlight your ability to communicate well and provide excellent service.
✨Research North Lanarkshire Council
Get to know the council's mission and values, especially their commitment to regeneration and community support. Being able to discuss how your values align with theirs can set you apart from other candidates and show that you’re a good fit for their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team you'll be working with or the council's future projects. It shows your enthusiasm for the role and gives you a chance to assess if this is the right workplace for you.
