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- Tasks: Provide clerical support, process invoices, and assist with public enquiries.
- Company: Join North Lanarkshire Council, a leader in community regeneration and economic growth.
- Benefits: Enjoy 27 days annual leave, health benefits, and professional development opportunities.
- Other info: Flexible working options and commitment to supporting diverse applicants.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Moderate clerical experience and good keyboard skills are essential.
The predicted salary is between 26991 - 28283 £ per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
You will provide general clerical support, process invoices, maintain and update databases and deal with enquiries from members of the public and other stakeholders on a full range of housing services. Moderate experience of working within a clerical/administrative environment together with good keyboard skills are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.
Working pattern: 35 hours per week - Monday to Thursday - 08:45 - 16:45; Friday - 08:45 - 16:15.
We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Clerical Assistant (2 Posts) - REQ06029 - 469975 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant (2 Posts) - REQ06029 - 469975
✨Tip Number 1
Get to know the company! Research North Lanarkshire Council and its values. Understanding their mission and how they contribute to the community will help you tailor your approach during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to clerical tasks and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of your previous work or experiences that highlight your clerical abilities and customer care training. This will demonstrate your fit for the role and make you stand out.
✨Tip Number 4
Apply through our website! Make sure to submit your application via MySelf as instructed. Following the application process correctly shows your attention to detail, which is key for a Clerical Assistant.
We think you need these skills to ace Clerical Assistant (2 Posts) - REQ06029 - 469975
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what’s required and how your experience fits in. This will help you tailor your application to show us why you’re the perfect fit!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward responses that highlight your skills and experiences without unnecessary fluff. Remember, we want to see your best self!
Show Your Enthusiasm: Let your passion for the role shine through! Use your application to express why you want to work with North Lanarkshire Council and how you can contribute to our exciting regeneration programme. We love seeing candidates who are genuinely excited about the opportunity.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure your application is received and considered. Plus, it’s super easy to navigate. We can’t wait to see what you bring to the table!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Familiarise yourself with North Lanarkshire Council's mission and values. Understand their regeneration programme and how your role as a Clerical Assistant fits into the bigger picture. This will show your genuine interest in the position and help you answer questions more effectively.
✨Showcase Your Skills
Prepare to discuss your clerical and administrative experience in detail. Highlight your keyboard skills, experience with databases, and any customer service training you've received. Be ready to provide specific examples of how you've successfully handled enquiries or processed invoices in the past.
✨Practice Common Questions
Anticipate common interview questions related to clerical work and customer service. Think about how you would respond to questions like 'How do you handle difficult customers?' or 'Can you describe your experience with data entry?' Practising your answers will help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team you'll be working with, the tools and systems used for managing housing services, or opportunities for professional development within the council. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.