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- Tasks: Support CCTV teams and ensure safety for residents and visitors in North Lanarkshire.
- Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
- Benefits: Enjoy 27 days annual leave, flexible working, and a range of health and wellbeing perks.
- Why this job: Be part of a team making a real impact in your community while developing your skills.
- Qualifications: Experience in customer service and teamwork; knowledge of CCTV systems is essential.
- Other info: Guaranteed interviews for care-experienced individuals and support for veterans.
The predicted salary is between 22700 - 28800 £ per year.
NLC5 – £27,324 – £28,861
North Lanarkshire Council, as one of Scotland\’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
We are looking for enthusiastic individuals with a proactive approach to work who are committed to providing a safe environment to residents and visitors to North Lanarkshire and who enjoy working as part of a team to respond to a variety of circumstances.
Within our Community Safety facility, you will provide line management support to the CCTV Monitoring Officer and Response Advisor teams. You will provide assistance to retailers, partnership agencies and various other stakeholders and undertake duties identifying and reporting faults (including attendance at service meetings) as well as assisting with access and security to the building. You should have a flexible approach to dealing with circumstances of a sensitive nature.
Customer service, confidentiality and excellent communication skills are essential for all Deputy Supervisors and you should have experience of working as part of a team. Knowledge of North Lanarkshire geographical area and CCTV systems is essential. You will be required to work in a secure, controlled environment, have the ability to liaise with various council departments and partner organisations.
There may be a requirement to cover various areas across North Lanarkshire Council.
All candidates will be subject to non-police personnel vetting as part of the pre employment checks.
The successful candidate will be required to obtain an SIA Licence, this will be arranged shortly after commencement in post. A Disclosure Scotland check will also be carried out.
Working pattern:
4 days on (2x dayshift 07:00hrs – 19:00hrs, 2x nightshift 19:00hrs – 07:00hrs), 4 days off
Working here at North Lanarkshire Council
If you\’re considering a career with us, you\’ll be keen to know what\’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
For more information on local authority careers visit the myjobscotland career hub
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
Click here to see our Recruitment Charter.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention\’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
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CCTV Deputy Shift Supervisor - REQ04475 - 430210 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Deputy Shift Supervisor - REQ04475 - 430210
✨Tip Number 1
Familiarise yourself with the geographical area of North Lanarkshire. Understanding local landmarks, community issues, and the layout of the town can give you an edge in interviews, showing your commitment to the role and the community.
✨Tip Number 2
Brush up on your knowledge of CCTV systems and their operation. Being able to discuss specific technologies or protocols during your interview will demonstrate your expertise and readiness for the position.
✨Tip Number 3
Prepare examples of how you've successfully worked as part of a team in previous roles. Highlighting your collaborative skills and ability to handle sensitive situations will resonate well with the hiring team.
✨Tip Number 4
Research North Lanarkshire Council's recent initiatives and regeneration projects. Showing that you're informed about their goals and values can help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace CCTV Deputy Shift Supervisor - REQ04475 - 430210
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the CCTV Deputy Shift Supervisor position. Highlight key skills such as customer service, communication, and teamwork in your application.
Tailor Your Application: Customise your application form to reflect your experience and skills that align with the job. Use specific examples from your past work that demonstrate your ability to manage teams and handle sensitive situations.
Highlight Relevant Experience: Make sure to emphasise any previous experience you have with CCTV systems or working in a community safety environment. Mention your knowledge of the North Lanarkshire area if applicable, as this will show your familiarity with the local context.
Follow Application Instructions: Ensure you complete the official application form as specified in the job posting. Remember, CVs are not accepted for this role, so focus on providing all required information in the application form to avoid disqualification.
How to prepare for a job interview at North Lanarkshire Council
✨Know Your CCTV Systems
Familiarise yourself with the specific CCTV systems used by North Lanarkshire Council. Understanding how these systems operate and their importance in community safety will demonstrate your commitment to the role.
✨Highlight Communication Skills
Since excellent communication is essential for this position, prepare examples of how you've effectively communicated in previous roles. Be ready to discuss how you would handle sensitive situations with various stakeholders.
✨Show Team Spirit
Emphasise your experience working as part of a team. Share specific instances where you collaborated with others to achieve a common goal, especially in high-pressure environments.
✨Understand the Local Area
Research North Lanarkshire's geographical area and its community dynamics. Being knowledgeable about the local context will help you relate better to the responsibilities of the role and show your genuine interest in the community.