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- Tasks: Lead a dynamic Support Services team, ensuring top-notch service delivery.
- Company: Join North Lanarkshire Council, committed to community and employee wellbeing.
- Benefits: Enjoy 27 days annual leave, health perks, and flexible working options.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: HNC or equivalent in Business Administration, IT, or Management required.
- Other info: Great opportunities for learning and career growth await you!
The predicted salary is between 29900 - 34900 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
An exciting opportunity has arisen to join our Support Services team, where you will play a key role in delivering a high-quality support service for our Community Operations Service. As you would expect, the post will be both challenging and varied, working in a fast-paced exciting role, managing a high performing team.
This role will primarily focus on our Land, Waste and Fleet teams. The successful applicant will be responsible for the operational management of a Support Services team, ensuring staff within your team have access to and/or receive appropriate management and direction, training, mentoring, coaching and skills development, performance review and feedback, and appropriate systems of communication and consultation.
The successful applicant will play a full and active role in the strategic development of a responsive, efficient Support service in conjunction with other Council Officers and the effective and efficient implementation of the Council’s policies and programmes. The successful candidate will be able to liaise with members of the public and other services regarding enquiries and complaints, whilst ensuring the relevant IT systems are updated within required time scales.
Excellent communication skills are essential along with excellent organisational, supervisory, and interpersonal skills together with relevant and substantial experience in an administrative/clerical team environment. Please note that an HNC or equivalent in Business Administration, IT, Management or relevant subject is required.
Work pattern: 35 hours per week - Monday - Thursday: 08:45am - 16:45pm (including a 55 minute unpaid break); Friday: 08:45am - 16:15pm (including a 50 minute unpaid break).
Working here at North Lanarkshire Council, if you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Support Officer - REQ05218 - in Bellshill employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer - REQ05218 - in Bellshill
✨Tip Number 1
Get to know the ins and outs of the Support Officer role. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at North Lanarkshire Council. They can provide valuable insights about the work culture and what it takes to succeed in the role. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and communication skills. Think of examples from your past experiences that demonstrate your ability to lead and support a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re following the proper channels, which is always a good look.
We think you need these skills to ace Support Officer - REQ05218 - in Bellshill
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s important to understand what the role entails and how your skills align with the requirements. This will help you tailor your application effectively.
Showcase Your Relevant Experience: When filling out your application, highlight your relevant experience in administrative or clerical roles. Use specific examples that demonstrate your organisational and communication skills, as these are key for the Support Officer position.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to read. Remember, we want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role come across!
Apply Through MySelf: Since this is an internal vacancy, make sure to log into your MySelf account to submit your application. Following the correct process is crucial, so don’t forget to check that all sections are completed before hitting submit!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the Support Officer role and its responsibilities. Familiarise yourself with the key areas like operational management, team support, and communication skills. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Skills
Prepare specific examples that highlight your organisational, supervisory, and interpersonal skills. Think of situations where you successfully managed a team or resolved a complaint. Being able to articulate these experiences will demonstrate your capability to handle the challenges of the role.
✨Research the Council
Take some time to learn about North Lanarkshire Council and its values. Understanding their commitment to community operations and support services will allow you to connect your answers to their mission. It shows you’re genuinely interested in being part of their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
