At a Glance
- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, a supportive and community-focused organisation.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
The predicted salary is between 21225 - 22000 £ per year.
Based within one of our establishments, you will deliver a service which meets the needs of our customers and service users. Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance.
In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public. It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security checks, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Work pattern: 17.5 hours per week - Monday to Friday - 06:00am to 09:30am.
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Facility Assistant ( Part Time) (Bellshill FLC) - REQ05429 - employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant ( Part Time) (Bellshill FLC) - REQ05429 -
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on North Lanarkshire Council. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in customer service and facilities management aligns with the role of Facility Assistant.
✨Tip Number 3
Show off your skills! During the interview, highlight your communication and IT skills. Give examples of how you've successfully dealt with the public or handled maintenance tasks in previous roles.
✨Tip Number 4
Apply through our website! Make sure you submit your application via MySelf as instructed. This ensures your application is seen by the right people and keeps everything organised on their end.
We think you need these skills to ace Facility Assistant ( Part Time) (Bellshill FLC) - REQ05429 -
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to highlight your relevant experience.
Show Off Your Customer Service Skills: Since this role involves dealing with the public, don’t forget to showcase your customer service experience. Share specific examples of how you've successfully handled customer interactions in the past.
Highlight Relevant Experience: If you’ve got experience in facilities management, cleaning, or maintenance, make sure to mention it! We want to see how your background aligns with the duties of the Facility Assistant role.
Apply Through Our Website: Remember, to be considered for this position, you need to apply through our website. Don’t send a CV instead of the application form, as those will be disregarded. We can’t wait to see your application!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facility Assistant. Familiarise yourself with tasks like customer service, cleaning, and minor maintenance. This will help you demonstrate your relevant experience and how you can meet the needs of the establishment.
✨Showcase Your Customer Service Skills
Since this role involves dealing with the public, be prepared to share examples of your customer service experience. Think of specific situations where you resolved issues or provided excellent service, as this will highlight your ability to handle interactions effectively.
✨Brush Up on Administrative Skills
Good administrative and IT skills are essential for this position. Be ready to discuss your experience with any relevant software or systems. If you have examples of how you've used these skills in previous roles, make sure to mention them during the interview.
✨Understand the Importance of Security Checks
As part of the role, you'll need to undertake security checks. Familiarise yourself with what this entails and be prepared to discuss any past experiences you have with security protocols or procedures. This shows that you take safety seriously and understand its importance in a facility management context.