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- Tasks: Coordinate repairs and maintenance services, ensuring timely delivery and customer satisfaction.
- Company: Join North Lanarkshire Council, a leading local authority with ambitious community regeneration plans.
- Benefits: Enjoy 27 days annual leave, flexible working, and a comprehensive learning and development package.
- Other info: Guaranteed interviews for care-experienced individuals and support for veterans.
- Why this job: Make a real difference in your community while building a rewarding career.
- Qualifications: Moderate experience in a housing environment and strong organisational skills required.
The predicted salary is between 29533 - 31361 £ per year.
Enterprise and Communities has redesigned its services to deliver the council's priority outcomes and meet the changing needs of our communities. As the 4th largest authority in Scotland and the largest local authority landlord, we are used to delivering a highly responsive service to our tenants and customers. We want to do more and have hugely ambitious plans to regenerate our communities, build new homes, develop Smarter Homes, create employment, attract investment to North Lanarkshire, prevent homelessness and sustain tenancies.
Based in the Housing Property Services team, you will report to the Service Delivery Coordinator (Planning) and will be responsible for the effective and efficient delivery of the repairs and maintenance service in any area of the repairs and maintenance functions. You will have moderate experience of working within a Housing environment. A key role will be to work as part of the Local Homes team and customer contact centre within Enterprise and Housing Resources, providing a range of Council services to service users.
The post will involve creating, co-ordinating and assisting the repairs co-ordinators in managing diaries for prioritising and scheduling of current and planned works for both in and out with working hours across all Service Providers. Other key duties will include monitoring progress of works throughout the day and ensuring appointment diaries are on target to meet completion dates and/or all scheduled works are on target to meet completion timescales.
This post is full time for 37 hours per week which has a 3-week shift pattern.
North Lanarkshire Council offers a great package of benefits, including:
- 27 days annual leave and 6 public holidays
- A wide range of benefits available
- Learning and development through our learning academy LearnNL
North Lanarkshire Council is happy to talk flexible working and operates a Smarter Working Policy. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
North Lanarkshire Council is committed to #KeepingThePromise, offering a guaranteed interview for those who have ever been in care, as long as they meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To request an alternative Application Pack in other formats, please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Assistant Repairs Coordinator - REQ05986 - 469211 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Repairs Coordinator - REQ05986 - 469211
✨Tip Number 1
Get to know the team! If you can, reach out to current employees in the Housing Property Services team. A quick chat can give you insider info on what they value most in a candidate.
✨Tip Number 2
Show your passion for community work! When you get the chance to speak with interviewers, highlight any previous experience or projects that align with North Lanarkshire Council's goals of regeneration and support for tenants.
✨Tip Number 3
Be ready to discuss your organisational skills! As an Assistant Repairs Coordinator, you'll need to juggle multiple tasks. Prepare examples of how you've effectively managed schedules or prioritised workloads in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen. Plus, it shows you’re serious about joining the North Lanarkshire Council team.
We think you need these skills to ace Assistant Repairs Coordinator - REQ05986 - 469211
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your experience fits in. This will help you tailor your application to highlight the most relevant skills.
Use Clear and Concise Language: When filling out the application form, keep your language clear and to the point. Avoid jargon and long-winded sentences. We want to see your skills and experience shine through without any fluff!
Show Your Enthusiasm: Let your passion for the role and the organisation come through in your application. Mention why you’re excited about working with North Lanarkshire Council and how you can contribute to their goals. We love seeing candidates who are genuinely interested!
Apply Through Our Website: Make sure to submit your application via our website as specified. It’s the best way to ensure your application is seen by the right people. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Make sure you understand the responsibilities of an Assistant Repairs Coordinator. Familiarise yourself with the key duties mentioned in the job description, such as managing diaries and monitoring progress of works. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Since moderate experience in a housing environment is required, be ready to discuss your relevant background. Prepare specific examples of how you've successfully handled similar tasks or challenges in previous roles. This will help you stand out as a strong candidate.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the council's ambitious plans, or the Smarter Working Policy. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
✨Demonstrate Your Commitment
North Lanarkshire Council values community and support. Be prepared to discuss how you align with their goals, such as preventing homelessness and sustaining tenancies. Showing that you share their vision can make a positive impression on the interviewers.