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- Tasks: Support caretaking and cleaning services to enhance community facilities.
- Company: Join North Lanarkshire Council, dedicated to community wellbeing.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a positive impact in your community while developing your career.
- Qualifications: HNC or equivalent, customer service experience, and supervisory skills required.
- Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
The predicted salary is between 29900 - 35800 £ per year.
There is an exciting opportunity for a motivated and confident individual to join the community facilities team as an Assistant Area Manager. The community facilities team manage North Lanarkshire Council's Community Facilities and bookings within community facilities and the school estate.
The Assistant Area Manager is responsible for supporting the caretaking and cleaning provision and ensuring the delivery of a high quality, professional service, delivering positive outcomes for the communities of North Lanarkshire Council.
ResponsibilitiesThe Assistant Area Manager is responsible for supporting the caretaking and cleaning provision and ensuring the delivery of a high quality, professional service, delivering positive outcomes for the communities of North Lanarkshire Council.
Requirements- Educated to HNC or equivalent level.
- Experience of working in a customer focused environment.
- Supervisory experience along with experience of supervising multi-site operations.
- Excellent verbal and written communication skills.
- Able to work as part of a team and lead a team.
- Experience of using Microsoft Office computer applications.
- Knowledge of relevant Health and Safety requirements.
- Understanding of practices and procedures within cleaning/caretaking services.
- Able to meet deadlines, prioritise work and work under pressure.
- Ability to direct the team in a positive manner while also working on your own initiative.
- A flexible approach to work and an understanding, caring approach in dealing with customers.
- A driving licence is essential for this role.
You will be required to participate in a stand-by out of hours rota.
Work patternMonday - Thursday: 8:45am - 4:45pm
Friday: 8:45am - 4:15pm
Working here at North Lanarkshire Council, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Assistant Area Manager - REQ05020 - 446731 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Area Manager - REQ05020 - 446731
✨Tip Number 1
Network like a pro! Reach out to current employees at North Lanarkshire Council on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the community facilities team. Understand their goals and challenges, so you can show how your skills will help them deliver that high-quality service they’re after.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written abilities, consider doing mock interviews with friends or using online resources to polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at North Lanarkshire Council.
We think you need these skills to ace Assistant Area Manager - REQ05020 - 446731
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the Assistant Area Manager role involves and how your experience aligns with the requirements. This will help you tailor your application to stand out!
Showcase Your Experience: When filling out the application form, highlight your relevant experience, especially in customer-focused environments and supervisory roles. Use specific examples to demonstrate how you've successfully managed teams or projects in the past.
Be Clear and Concise: Make sure your written application is clear and to the point. Avoid jargon and keep your language straightforward. Remember, we want to see your communication skills shine through, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the necessary forms and information there to help you along the way.
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Assistant Area Manager. Familiarise yourself with the community facilities team’s goals and how your role contributes to delivering high-quality services. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Supervisory Skills
Since supervisory experience is essential for this role, prepare examples from your past where you successfully led a team or managed multi-site operations. Highlight how you motivated your team and ensured a positive working environment, as this will demonstrate your capability to direct and support others effectively.
✨Communicate Clearly and Effectively
Excellent verbal and written communication skills are crucial. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few key points about your experience with customer service and how you’ve handled challenging situations, as this will showcase your ability to deal with customers in a caring manner.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to prioritise tasks or meet tight deadlines. Prepare to discuss these experiences, focusing on the outcomes and what you learned, which will illustrate your ability to thrive in a fast-paced environment.
