At a Glance
- Tasks: Assist in delivering engaging library activities and provide excellent customer service.
- Company: Join North Lanarkshire Council, a supportive and community-focused organisation.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while gaining valuable experience in a fun environment.
- Qualifications: Good interpersonal skills and customer service experience are essential.
The predicted salary is between 26991 - 28665 € per year.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Airdrie Library
Week 1 – Off
Week 2 – Saturday, 10am to 5pm (1 hour unpaid break)
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
We offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (Part Time) - REQ06081 - 471563 in Airdrie employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. With generous benefits including 27 days of annual leave, flexible working options, and a commitment to learning through the LearnNL academy, employees are empowered to grow in their careers while making a meaningful impact in the community. The council's dedication to inclusivity and support for diverse backgrounds further enhances its appeal as a workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant (Part Time) - REQ06081 - 471563 in Airdrie
✨Tip Number 1
Get to know the library and its community! Before your interview, pop into the library, chat with staff, and understand what activities they offer. This shows your genuine interest and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve helped customers or resolved issues. Be ready to share these during your interview to highlight your interpersonal skills.
✨Tip Number 3
Show off your IT skills! Brush up on any library management systems you might encounter. If you’re not familiar, don’t worry—just express your willingness to learn and adapt quickly!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the benefits of working with us at North Lanarkshire Council.
We think you need these skills to ace Library Assistant (Part Time) - REQ06081 - 471563 in Airdrie
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. This will help us understand what we're looking for and ensure you highlight the right skills and experiences in your application.
Tailor Your Application:Don’t just send a generic application! Tailor your responses to match the specific requirements of the Library Assistant role. Mention your customer service experience and any relevant IT skills to show us you're the perfect fit.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for this position.
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super easy and ensures your application gets to the right place. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the library's services and activities, especially those aimed at children like Bookbug sessions. Being able to discuss these in your interview shows your enthusiasm and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled different types of customers, as this role requires strong interpersonal skills.
✨Demonstrate IT Proficiency
Brush up on your IT skills, especially any library management systems you might have used before. Be ready to discuss how you can support public access to IT, as this is a key part of the job.
✨Be Ready to Discuss Mobility
Since the role requires mobility within North Lanarkshire, be prepared to talk about your availability and willingness to travel to different locations. This shows your flexibility and commitment to the role.
