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- Tasks: Join us as a Library Assistant and engage with the community through fun activities and customer service.
- Company: North Lanarkshire Council, committed to supporting your career growth and wellbeing.
- Benefits: Enjoy 27 days annual leave, flexible working, and a range of health and financial benefits.
- Why this job: Make a difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Good interpersonal skills, customer service experience, and a passion for books are essential.
- Other info: Opportunities for learning and development through our academy, LearnNL.
The predicted salary is between 22600 - 24600 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Locations: Airdrie Library, Viewpark Library. Please refer to attachment for available work patterns, hours and locations.
Working here at North Lanarkshire Council, we have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (6 Posts) (Various Locations & Hours) - REQ05255 - in Airdrie employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (6 Posts) (Various Locations & Hours) - REQ05255 - in Airdrie
✨Tip Number 1
Get to know the library scene in North Lanarkshire! Familiarise yourself with local events, services, and community needs. This will help you stand out during interviews by showing your genuine interest in the role.
✨Tip Number 2
Practice your interpersonal skills! Since you'll be working with a diverse range of customers, try role-playing common scenarios with friends or family. This will boost your confidence and help you communicate effectively.
✨Tip Number 3
Don’t forget to showcase your IT skills! Brush up on any library management systems you might encounter. Being tech-savvy can really give you an edge over other candidates.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application is seen by the right people. Plus, you’ll find all the info you need about the role and the council's values there.
We think you need these skills to ace Library Assistant (6 Posts) (Various Locations & Hours) - REQ05255 - in Airdrie
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to highlight your relevant skills and experiences.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the public, don’t forget to showcase your customer service experience. We want to see how you’ve successfully engaged with a diverse range of customers in the past, so share specific examples!
Be Yourself: We’re looking for outgoing and approachable candidates, so let your personality shine through in your application. Don’t be afraid to show your passion for books and reading – it’s a big part of what makes a great Library Assistant!
Apply Through Our Website: Remember, this is an internal position, so make sure you log into your MySelf account to apply. Following the correct process is crucial, and we can’t wait to see your application come through!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the library services offered by North Lanarkshire Council. Understand the various activities like Bookbug sessions and Chatterbooks, as well as how to support public access to IT. This knowledge will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your interpersonal skills and customer service expertise. Think of situations where you successfully assisted a diverse range of customers, as this role requires a friendly and approachable attitude.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially those relevant to library management systems. Be ready to discuss any software or tools you've used in previous roles, as this will show your capability to handle the technical aspects of the job.
✨Express Your Passion for Reading
Let your love for books and reading shine through during the interview. Share your favourite genres or authors, and discuss how you can inspire others to engage with literature. This personal touch can make a lasting impression on the interviewers.
