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For Companies At a Glance
- Tasks: Greet guests with a smile and provide top-notch hospitality.
- Company: Join a vibrant spa dedicated to exceptional guest experiences.
- Benefits: Enjoy flexible pay, generous leave, health plans, and career growth opportunities.
- Why this job: Be the face of our spa, making lasting impressions in a supportive environment.
- Qualifications: A warm personality and strong communication skills are essential; training provided.
- Other info: Opportunity for career progression and bespoke training programmes.
The predicted salary is between 24000 - 36000 £ per year.
An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes.
We\’re looking for a Spa Receptionist to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.
Your day to day;
Who are we looking for?
As Spa Receptionist, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.
You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will be requried to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained.
If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with;
Spa Receptionist employer: North Lakes Hotel & Spa
Contact Detail:
North Lakes Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Familiarise yourself with the spa's services and treatments. Knowing the ins and outs of what we offer will help you confidently upsell and provide guests with tailored recommendations.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to remain calm and articulate under pressure is key to making a great first impression on our guests.
✨Tip Number 3
Showcase your enthusiasm for guest experience during any interactions. Whether it's in person or over the phone, a warm and friendly approach will set you apart as a candidate who truly cares.
✨Tip Number 4
Research common spa procedures and pool plant operations. Even if you haven't worked in a spa before, demonstrating knowledge in these areas can highlight your commitment to learning and adapting quickly.
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Spa Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Warm Cover Letter: Write a cover letter that reflects your approachable personality and enthusiasm for the role. Use a friendly tone and include specific examples of how you've provided excellent customer service in the past.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Mention specific achievements, such as upselling products or handling guest inquiries effectively, to demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Spa Receptionist.
How to prepare for a job interview at North Lakes Hotel & Spa
✨Show Your Warmth
As a Spa Receptionist, your ability to create a welcoming atmosphere is crucial. During the interview, demonstrate your warm demeanor and approachability. A friendly smile and positive body language can go a long way in making a great first impression.
✨Highlight Your Communication Skills
Strong communication is key in this role. Be prepared to discuss your previous experiences where you successfully interacted with guests or clients. Share examples of how you handled difficult situations with grace and professionalism.
✨Demonstrate Calmness Under Pressure
The spa environment can be busy and sometimes unpredictable. Prepare to discuss scenarios where you had to remain calm under pressure. This will show that you can handle unexpected circumstances effectively, which is essential for this position.
✨Familiarise Yourself with Spa Operations
While you will receive training, having a basic understanding of spa procedures and facilities can set you apart. Research common spa treatments and services, and be ready to discuss how you would inform and assist guests about these offerings.
