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- Tasks: Join our vibrant team to ensure guests enjoy immaculate rooms and exceptional hospitality.
- Company: Be part of a dynamic environment focused on guest satisfaction and career growth.
- Benefits: Enjoy competitive pay, flexible wage access, generous leave, and employee discounts.
- Why this job: This role offers a chance to make a lasting impression and develop your skills in a supportive setting.
- Qualifications: A keen eye for detail, strong communication skills, and a passion for high standards are essential.
- Other info: Opportunities for apprenticeships and bespoke training programmes available.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for a detail orientated and passionate Housekeeper to join our Housekeeping team. As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms. In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Who are we looking for? The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets. You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride. If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Your day to day as a Housekeeper includes:
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
Housekeeper employer: North Lakes Hotel & Spa
Contact Detail:
North Lakes Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures commonly used in hotels. This knowledge will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work under pressure by sharing examples from previous roles where you successfully managed tight deadlines or unexpected challenges. This will highlight your calmness and efficiency.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about customer service experiences. Being able to articulate your thoughts clearly will be beneficial when interacting with guests and team members.
✨Tip Number 4
Research our company culture and values to align your responses during the interview. Understanding what we stand for will help you convey your passion for providing high standards and a great guest experience.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to meet targets, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high standards of hospitality. Mention specific examples of how you've handled challenges in previous roles and your commitment to guest satisfaction.
Highlight Communication Skills: In both your CV and cover letter, emphasise your communication skills. Provide examples of how you have effectively interacted with team members and guests, showcasing your warm and courteous manner.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Check for spelling and grammatical errors, ensuring that your application is polished and professional.
How to prepare for a job interview at North Lakes Hotel & Spa
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight specific examples from your past experiences where your keen eye for detail made a difference in your work. This will demonstrate your suitability for the role.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you interact with team members and guests. Share instances where you resolved issues or received positive feedback for your communication style.
✨Stay Calm Under Pressure
Housekeeping can be fast-paced and unpredictable. Prepare to discuss how you handle stressful situations. Provide examples of times when you successfully managed unexpected challenges while maintaining high standards.
✨Express Your Passion for Hospitality
Let your enthusiasm for providing excellent guest experiences shine through. Talk about what motivates you in the hospitality industry and how you ensure guests have a memorable stay. This passion can set you apart from other candidates.
