Food & Beverage Team Member

Food & Beverage Team Member

Penrith Full-Time No home office possible
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At a Glance

  • Tasks: Create amazing experiences for guests through friendly service and teamwork.
  • Company: Join the Daniel Thwaites family, known for warm hospitality and great food.
  • Benefits: Enjoy tips, flexible wage access, free meals, gym access, and discounted stays.
  • Why this job: Be part of a fun team, develop your skills, and make lasting memories.
  • Qualifications: Friendly attitude and a strong work ethic; experience in hospitality is a plus.
  • Other info: Opportunities for career progression and apprenticeships available.

Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team! As a Food & Beverage Team Member, you won’t just be a waiter or waitress; you’ll become a member of our family who helps us create amazing experiences for our guests.

For Food & Beverage Team Members, we are offering a rewarding role with scope for career progression along with:

  • Tips paid monthly
  • Wagestream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Free meal whilst on duty
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Discounted accommodation, food and drink in our beautiful properties across the country
  • Free use of our brilliant gym on site and discounted spa treatments
  • Free car parking (where applicable)
  • Pension & Life assurance
  • Long service awards including free meals and free stays with your friends or family

Who are we looking for? Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, as a Food & Beverage Team Member you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction.

We are open all day, every day, serving great quality food and drink, so you’ll need to enjoy working in a busy environment with a fun and professional team. It would be ideal if you have previous experience in a bar, café or restaurant, but a great work ethic is more important. If this sounds like you and you want to bring your personality to work, we would love to meet you.

Your day to day as a Food & Beverage Team Member:

  • Your personality will shine through as you greet each one of our valued guests with a warm and friendly smile
  • You will take food and drink orders and serve guests with a brilliant customer service ethic
  • Assist with menu suggestions and recommendations
  • Prepare perfectly laid tables for each guest visit
  • Ensure our high standards are delivered and maintained at all times
  • Provide our guests with the warmest hospitality, ensuring they want to return
  • Team work

We’d love to meet you - Come and join our Daniel Thwaites Family.

Food & Beverage Team Member employer: North Lakes Hotel & Spa

At Daniel Thwaites, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Food & Beverage Team Member is treated like family. With generous benefits such as tips paid monthly, access to Wagestream, and opportunities for career progression, we ensure our team members thrive both personally and professionally. Located in a beautiful setting, you will enjoy perks like discounted accommodation and free gym access, making your time with us not just a job, but a rewarding experience.
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Contact Detail:

North Lakes Hotel & Spa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food & Beverage Team Member

✨Tip Number 1

Show your personality! When you meet potential employers or during interviews, let your friendly and personable nature shine through. This role is all about creating amazing experiences for guests, so demonstrating your enthusiasm for hospitality can set you apart.

✨Tip Number 2

Familiarise yourself with the food and drink offerings of the establishment. Knowing the menu inside out will not only help you in the role but also impress your interviewers. They’ll appreciate your initiative and passion for the job.

✨Tip Number 3

Network with current employees if possible. Engaging with team members can give you insights into the company culture and what they value in a Food & Beverage Team Member. Plus, it might just give you a referral, which can significantly boost your chances!

✨Tip Number 4

Prepare to discuss your work ethic and how you handle busy environments. Since this role requires working in a fast-paced setting, sharing examples of how you've thrived under pressure in previous jobs can demonstrate that you're the right fit for the team.

We think you need these skills to ace Food & Beverage Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Interpersonal Skills
Adaptability
Positive Attitude
Multitasking
Food Safety Knowledge
Sales Skills
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience in the food and beverage industry. Emphasise your customer service skills and any previous roles that demonstrate your ability to work in a busy environment.

Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to join the team and how you can contribute to creating amazing experiences for guests.

Showcase Your Soft Skills: In your application, highlight your interpersonal skills, friendliness, and ability to work as part of a team. These qualities are essential for a Food & Beverage Team Member and should be evident in your written communication.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.

How to prepare for a job interview at North Lakes Hotel & Spa

✨Show Your Personality

As a Food & Beverage Team Member, your personality is key. Be sure to let your friendly and warm nature shine through during the interview. Share anecdotes that highlight your ability to connect with guests and create memorable experiences.

✨Demonstrate Team Spirit

This role is all about teamwork, so be prepared to discuss your experience working in a team environment. Highlight instances where you collaborated with others to achieve a common goal, and express your enthusiasm for being part of a fun and energetic team.

✨Emphasise Customer Service Skills

Customer service is at the heart of this position. Be ready to talk about your previous experiences in hospitality or any role where you provided excellent service. Use specific examples to illustrate how you went above and beyond to ensure customer satisfaction.

✨Prepare for a Busy Environment

Since the job involves working in a fast-paced setting, convey your ability to thrive under pressure. Discuss how you manage multiple tasks efficiently while maintaining high standards of service, and share any relevant experiences from previous roles.

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