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- Tasks: Lead a team to deliver exceptional food and beverage service for guests.
- Company: Join the Daniel Thwaites family, known for warm hospitality and great experiences.
- Benefits: Enjoy perks like free meals, gym access, and flexible wage access through Wagestream.
- Why this job: Be part of a fun environment with opportunities for career growth and development.
- Qualifications: Experience in food service management and a friendly, personable attitude are essential.
- Other info: Flexible working hours required; training and support provided for your success.
The predicted salary is between 28800 - 43200 £ per year.
We'd love to meet you - Come and join the Daniel Thwaites family. We are currently seeking an established, professional and hands-on Food & Beverage Service Manager to support and motivate their team to create amazing experiences for our guests through delivering warm and friendly hospitality in every interaction.
Your day to day:
- Lead a diverse team to ensure all guests receive the highest standard of service and want to return again in the future.
- Plan all aspects across the food and drink outlets, including Conference & Events to ensure the rotas and service meets the needs of all guests.
- Maintain staffing levels in line with agreed budgets.
- Be hands-on during service as and when required.
- Manage all aspects of performance and development with your team.
- Communicate with other departments.
- Maintain the service standards across your function and always look to improve at every opportunity.
- Teamwork.
Who are we looking for?
Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction. You will have experience in managing a food-led service along with proven experience in leading and developing a strong team. It would be ideal if you have previously been involved with Conference & Events but this is not essential. This is a hands-on role, so you should be comfortable with rolling up your sleeves and getting involved with service when required. Our business is open all day, every day so you will need to be able to work during morning, evenings and/or weekends.
In return, we are offering a rewarding role with scope for career progression along with:
- A fun environment where you will receive the training and support to develop and progress.
- Free parking.
- Wagestream - the ability to access up to 40% of your wages as you earn them each week.
- Tips paid monthly.
- Free meal whilst on duty.
- Health cash plan with access to discounted perks.
- Use of our brilliant gym on site and discounted Spa treatments.
- 28 days annual leave (rising to 33 days after 5 years).
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Discounted accommodation, food and drink in our beautiful properties across the country.
- Pension & Life assurance.
- Long service awards, including free meals and free stays with your friends or family.
Food & Beverage Service Manager employer: North Lakes Hotel & Spa
Contact Detail:
North Lakes Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Service Manager
✨Tip Number 1
Familiarise yourself with the company culture at Daniel Thwaites. Understanding their values and how they prioritise warm hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees if possible. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a food and beverage setting. Highlighting your hands-on experience will demonstrate your suitability for this role.
✨Tip Number 4
Show enthusiasm for the role by researching current trends in the food and beverage industry. Being able to discuss these trends can set you apart as a candidate who is passionate and informed.
We think you need these skills to ace Food & Beverage Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service management. Emphasise your leadership skills, ability to motivate a team, and any specific achievements in previous roles that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your hands-on approach. Mention specific examples of how you've created amazing guest experiences and how you plan to bring that same energy to Daniel Thwaites.
Highlight Team Management Experience: In your application, focus on your experience in managing and developing teams. Provide examples of how you've successfully led a diverse group and improved service standards in previous positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Daniel Thwaites. Mention why you admire their approach to hospitality and how you can contribute to their mission of delivering warm and friendly service.
How to prepare for a job interview at North Lakes Hotel & Spa
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences where you went above and beyond to create memorable guest experiences, as this aligns with the company's focus on warm and friendly service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and developed a team in previous roles. Highlight specific instances where you motivated your team or improved service standards, as this is crucial for the Food & Beverage Service Manager position.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about challenges you've faced in managing food and beverage services, and be ready to discuss how you handled them effectively.
✨Understand the Business Operations
Familiarise yourself with the company's operations, especially regarding their food and drink outlets and Conference & Events. Showing that you understand their business model will demonstrate your commitment and readiness to contribute from day one.
