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- Tasks: Support tenants and homeless clients to sustain tenancies and reduce homelessness.
- Company: Join North Kesteven District Council's supportive Housing Services team.
- Benefits: Competitive salary, full-time hours, and a chance to make a real difference.
- Why this job: Be at the heart of community support and help people thrive.
- Qualifications: Experience in supporting individuals with complex needs and problem-solving skills.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 28598 - 30024 £ per year.
North Kesteven District Council is seeking an experienced professional to join the Housing Services department. This post puts you at the heart of an exciting and supportive department which is critical in the delivery of the Council’s Landlord services through providing support to tenants and homeless clients.
Job Requirements
- Experience of providing support to people with complex needs
- Skill and aptitude for problem solving and finding solutions
- Full UK Driving Licence and access to a vehicle for work purposes
- Ability to work both alone and as part of a team
Key Responsibilities
- Complete support assessments with customers, agree and implement action plans to deliver the required support with the aim to sustain tenancies and reduce homelessness.
- Provide practical assistance and advice towards financial awareness and inclusion, digital inclusion, training and employment opportunities, and referrals to address other health and welfare issues.
- Help overcome social isolation by enabling customers to build links with the community and access local facilities and resources including leisure, education and training opportunities.
- Carry out escorted viewings, complete inventories and manage stock of furnishings and bedding for temporary accommodation units.
Key Attributes
- Eager to learn new ways of working and prepared to share best practice experience
- A highly organised, dynamic and conscientious person
- Be creative with good attention to detail
- Strong visual and language skills
You will be required to apply a high level of conscientiousness when carrying out this role, to support the delivery of the Housing and Property Service at an operational level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district.
If you feel you have what it takes, this could be the role for you. If you would like an informal chat about this post, please call Kev Maher, Income Manager, 01529 308030.
To complete an application form and further details, please visit our website www.n-kesteven.gov.uk. The closing date for all applications is 12 April 2026. The interview date will be 21 April 2026.
Tenancy Sustainment Officer employer: North Kesteven District Council
Contact Detail:
North Kesteven District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with tenancy sustainment. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for your interview by researching common questions related to tenancy support. Think about your past experiences and how they relate to the role. We want you to shine!
✨Tip Number 3
Show off your problem-solving skills during interviews. Be ready to discuss specific examples where you've helped clients overcome challenges. This is your chance to demonstrate your creativity and attention to detail!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at North Kesteven District Council.
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with complex needs and problem-solving skills. We want to see how your background aligns with the role of a Tenancy Sustainment Officer.
Showcase Your Skills: Don’t forget to emphasise your organisational skills and attention to detail. We’re looking for someone dynamic, so let us know how you’ve been creative in past roles!
Be Personable: Since this role involves supporting tenants and building community links, it’s important to convey your ability to connect with people. Share examples of how you've helped others overcome challenges.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to us directly. Don’t miss out on this opportunity!
How to prepare for a job interview at North Kesteven District Council
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the key responsibilities and attributes mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've supported people with complex needs or solved problems creatively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see how your experience aligns with their requirements.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The council is looking for someone dynamic and conscientious, so be genuine in your responses and let them see the real you. This will help you connect better with the interviewers.