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- Tasks: Lead the development of innovative digital solutions and enhance customer-focused services.
- Company: Join North Kesteven District Council, a dynamic team dedicated to digital excellence.
- Benefits: Competitive salary, permanent position, and opportunities for professional growth.
- Why this job: Make a real difference in local government by improving digital services for the community.
- Qualifications: Experience in local government tech and developing LLM/Agents is essential.
- Other info: Collaborative environment with a focus on innovation and community welfare.
The predicted salary is between 34434 - 37280 £ per year.
North Kesteven District Council is seeking an experienced professional to join the Digital, Data and Technology team. This post puts you at the heart of a dynamic and customer focused service which is critical in the delivery of the Council’s Digital service through ensuring digital services exceed customer expectation.
Job Requirements
- Proven experience with developing LLM/Agents in a local government
- Experience in working within local government technology sector
- Solid development of a LLM Q&A chatbot using Graia technology’s
- Experience in hybrid mail and data management tools in a Revenues and Benefits Service
- Knowledge of creating standard operating procedures, ISO audit and software deployment across large environments
Key Responsibilities
- Responsible for the delivery of document management systems across the organisation, ensuring these platforms are secure, and aligned with the council’s digital objectives.
- Responsible for the delivery of Revenues and Benefits systems across the organisation and partner organisations, ensuring these platforms are secure, and aligned with the council’s digital objectives.
- Delivering third line technical troubleshooting and resolving user issues.
- Experience in developing and supporting a range of automation solutions, including data analysis, workflow automation, artificial intelligence and online organisational interaction platforms.
Key Attributes
- Manage through practical experience in an external ServiceDesk and software lifecycle setting.
- Assists staff across departments and partner Councils with technical support.
- Takes initiative to explore solutions and resolve Revenue & Benefits queries.
- Contributes to team efforts and supports council service delivery.
You will be required to apply a high level of attention to detail when carrying out this role, to support the delivery of Digital, Data and Technology service at a technical level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to thrive and deliver, this could be the role for you.
Digital, Data and Technology Principal Officer in Peacehaven employer: North Kesteven District Council
Contact Detail:
North Kesteven District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital, Data and Technology Principal Officer in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to folks in the local government tech scene, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've developed LLMs or chatbots, create a portfolio showcasing your projects. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to digital services and local government tech. Practice articulating how your experience aligns with their needs, especially around document management and automation solutions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital, Data and Technology Principal Officer in Peacehaven
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with LLM/Agents and any relevant tech you've worked with in local government. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital services and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the role.
Showcase Your Technical Skills: Since this role involves a lot of tech, don’t shy away from showcasing your technical skills. Whether it's your experience with Graia technology or document management systems, make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at North Kesteven District Council
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LLM/Agents and Graia technology. Be ready to discuss your previous experiences in developing chatbots and how they can enhance customer service in local government.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, especially in a ServiceDesk environment. Highlight your troubleshooting skills and how you've resolved user issues effectively.
✨Understand the Bigger Picture
Familiarise yourself with the council's digital objectives and how your role contributes to them. Be prepared to discuss how you can help improve document management systems and ensure they align with these goals.
✨Demonstrate Team Spirit
Local government roles often require collaboration. Think of instances where you've worked with different departments or partner organisations. Show that you're a team player who can contribute to collective efforts in delivering services.