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For Companies At a Glance
- Tasks: Manage calls and emails while providing top-notch customer service.
- Company: Local government authority dedicated to community welfare.
- Benefits: Flexible part-time hours and the chance to make a difference.
- Why this job: Join a team that values your contribution to local governance.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Great opportunity for personal growth and community impact.
The predicted salary is between 13 - 16 £ per hour.
A local government authority in Peacehaven is looking for a part-time Customer Service professional to join its team. This role includes managing calls, emails, and processing customer inquiries while ensuring excellent customer service.
The ideal candidate should possess strong communication skills, attention to detail, and experience in a similar environment. If you want to contribute to local governance and community welfare, this might be the perfect opportunity for you.
Customer Experience Specialist in Peacehaven employer: North Kesteven District Council
Contact Detail:
North Kesteven District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist in Peacehaven
✨Tip Number 1
Make sure to research the local government authority before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in contributing to the community.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing calls and emails, try role-playing with a friend or family member to get comfortable with handling customer inquiries effectively.
✨Tip Number 3
Don’t forget to highlight your attention to detail during the interview. Share specific examples from your past experiences where your keen eye made a difference in customer service outcomes.
✨Tip Number 4
Finally, apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy and ready to embrace the digital side of customer service.
We think you need these skills to ace Customer Experience Specialist in Peacehaven
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Experience Specialist role. Highlight your relevant experience in customer service and any specific skills that match the job description.
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to showcase any previous experience where you’ve excelled in managing calls or emails.
Attention to Detail Matters: Double-check your application for any typos or errors. Attention to detail is crucial in customer service, so let us see that you can present a polished application.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at North Kesteven District Council
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand common scenarios you might face in this role, like handling complaints or processing inquiries. Being able to demonstrate your knowledge will show that you're prepared and serious about the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples from your past experiences where you effectively resolved customer issues or improved service. This will help you stand out as a candidate who can connect with customers.
✨Demonstrate Attention to Detail
In customer service, details matter! Be ready to discuss how you've managed tasks that required precision in previous jobs. Whether it’s processing inquiries or managing calls, showing that you can handle details well will be a big plus.
✨Connect with the Community Aspect
This role is about contributing to local governance and community welfare. Research the local government authority and think about how your values align with their mission. During the interview, express your enthusiasm for making a positive impact in the community.
