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- Tasks: Lead the development of innovative digital services and manage document systems.
- Company: Join North Kesteven District Council, a forward-thinking local government.
- Benefits: Competitive salary, job security, and opportunities for professional growth.
- Why this job: Make a real difference in your community through impactful digital solutions.
- Qualifications: Experience in local government tech and developing LLM chatbots required.
- Other info: Dynamic team environment with a focus on customer satisfaction and innovation.
The predicted salary is between 34434 - 37280 £ per year.
North Kesteven District Council is seeking an experienced professional to join the Digital, Data and Technology team. This post puts you at the heart of a dynamic and customer‑focused service which is critical in the delivery of the Council’s Digital services through ensuring digital services exceed customer expectation.
Job Requirements
- Proven experience with developing LLM/Agents in a local government
- Experience in working within local government technology sector
- Solid development of a LLM Q&A chatbot using Graiatechnology’s
- Experience in hybrid mail and data management tools in a Revenues and Benefits Service
- Knowledge of creating standard operating procedures, ISO audit and software deployment across large environments
Key Responsibilities
- Responsible for the delivery of document management systems across the organisation, ensuring these platforms are secure and aligned with the council’s digital objectives.
- Responsible for the delivery of Revenues and Benefits systems across the organisation and partner organisations, ensuring these platforms are secure and aligned with the council’s digital objectives.
- Delivering third‑line technical troubleshooting and resolving user issues.
- Experience in developing and supporting a range of automation solutions, including data analysis, workflow automation, artificial intelligence and online organisational interaction platforms.
Key Attributes
- Manage through practical experience in an external Service Desk and software lifecycle setting; assists staff across departments and partner Councils with technical support.
- Takes initiative to explore solutions and resolve Revenue & Benefits queries.
- Contributes to team efforts and supports council service delivery.
You will be required to apply a high level of attention to detail when carrying out this role, to support the delivery of Digital, Data and Technology service at a technical level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to thrive and deliver, this could be the role for you.
Digital, Data and Technology Principal Officer employer: North Kesteven District Council
Contact Detail:
North Kesteven District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital, Data and Technology Principal Officer
✨Tip Number 1
Network like a pro! Reach out to folks in the local government tech scene, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with LLMs or chatbots, create a portfolio showcasing your projects. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to digital services and local government tech. Practice your answers with a friend or in front of the mirror to build confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Digital, Data and Technology Principal Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with LLM/Agents and any relevant projects you've worked on in local government. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital services and how you can contribute to exceeding customer expectations. Let us know what makes you the perfect fit for our team.
Showcase Your Technical Skills: Don’t hold back on detailing your technical expertise! Whether it's document management systems or automation solutions, we want to see your hands-on experience. Be specific about the tools and technologies you've used.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at North Kesteven District Council
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LLM/Agents and Graiatechnology’s chatbot development. Be ready to discuss your past experiences in local government technology and how you've successfully implemented digital solutions.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues, especially in a service desk environment. Highlight your experience with third-line troubleshooting and how you’ve resolved user issues effectively.
✨Demonstrate Attention to Detail
Since this role requires a high level of attention to detail, be prepared to discuss how you ensure accuracy in document management systems and software deployment. Share specific instances where your meticulousness made a difference.
✨Align with Council Objectives
Understand the council's digital objectives and be ready to explain how your skills and experiences align with these goals. Show that you appreciate the impact of local government services on the community and how you can contribute to that mission.