At a Glance
- Tasks: Deliver engaging training sessions and create practical learning materials for digital transformation.
- Company: Leading change consultancy in the energy and utilities sector.
- Benefits: Gain valuable experience, develop skills, and contribute to impactful projects.
- Other info: Temporary role with opportunities for growth and development.
- Why this job: Be part of a transformative journey, helping others adapt to new technologies.
- Qualifications: Experience in training and content creation, preferably in regulated environments.
The predicted salary is between 40000 - 50000 £ per year.
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking Trainers in Utilities to help us take vision to value and create lasting impact.
SUMMARY:
We are looking for Trainers to support a client delivering a major digital change transformation. You’ll deliver engaging, practical learning that helps people adopt new tools, processes, and behaviours — through instructor-led sessions, virtual delivery, and clear user guidance that sticks. We are serving water and utilities firms in the south east across London, Berkshire, Buckinghamshire, Kent, Sussex and Hampshire.
YOU WILL:
- Deliver instructor-led and virtual training to business users and internal teams, tailored for different audiences and confidence levels.
- Design and produce practical training materials and user guides that support system adoption and ongoing learning.
- Simplify complex workflows into clear, accessible training for non-technical users, using examples and hands-on exercises.
- Support behavioural change and digital adoption through structured learning programmes (including reinforcement and follow-ups where needed).
- Collect feedback, evaluate training effectiveness, and iterate content/delivery to improve engagement and learning outcomes.
- Support “Train-the-Trainer” approaches and help build internal capability by coaching facilitators and sharing best practice.
IDEALLY, WE'D LIKE:
- Experience delivering training for digital/system implementations and/or operational process change.
- Strong content creation capability (job aids, guides, structured learning paths) and confidence facilitating groups.
- Experience working in utilities/water or similarly regulated environments is highly desirable.
- Comfortable adapting to different learning styles and operational constraints.
Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company.
North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
Trainers employer: North Highland
At North Highland, we pride ourselves on being a leading change and transformation consultancy that fosters a collaborative and inclusive work culture. As a Trainer in London, you will not only have the opportunity to deliver impactful learning experiences but also benefit from continuous professional development and a supportive environment that encourages innovation and growth. Join us to make a meaningful difference in the utilities sector while enjoying the vibrant atmosphere of one of the world's most dynamic cities.
StudySmarter Expert Advice🤫
We think this is how you could land Trainers
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. The more people you know, the better your chances of landing that Trainer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials and past successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions and scenarios related to digital change transformation. The more confident you are, the better you'll perform.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for Trainer positions. Plus, it shows you're serious about joining our team and making an impact in the utilities sector.
We think you need these skills to ace Trainers
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trainer role. Highlight your experience in delivering training, especially in digital change transformations, and show how you can help us make strategy a reality.
Showcase Your Content Creation Skills:We want to see your ability to create engaging training materials. Include examples of job aids or user guides you've developed in the past, as this will demonstrate your strong content creation capability.
Emphasise Your Adaptability:In your application, mention how you've adapted your training style to suit different audiences. We value trainers who can simplify complex concepts for non-technical users, so share any relevant experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at North Highland
✨Know Your Audience
Before the interview, research the company and its clients in the utilities sector. Understand their challenges and how your training experience can help them overcome these. Tailoring your responses to show you understand their needs will make a great impression.
✨Showcase Your Training Skills
Prepare to discuss specific examples of your previous training experiences, especially in digital change or operational process changes. Highlight how you’ve simplified complex information for non-technical users and the impact it had on their learning.
✨Be Ready to Adapt
Since the role requires adapting to different learning styles, be prepared to discuss how you’ve successfully modified your training approach in the past. Share examples of how you’ve engaged diverse audiences and ensured effective learning outcomes.
✨Feedback is Key
Emphasise your commitment to continuous improvement by discussing how you collect feedback and iterate on your training materials. Mention any tools or methods you use to evaluate training effectiveness and how this has led to better engagement in your sessions.
