At a Glance
- Tasks: Deliver engaging training sessions to help users adopt new digital tools and processes.
- Company: Leading change consultancy in the energy and utilities sector.
- Benefits: Gain valuable experience, develop your skills, and make a real impact.
- Other info: Temporary role with opportunities for growth and learning.
- Why this job: Be part of a transformative journey, shaping the future of utilities.
- Qualifications: Experience in training and content creation, ideally in digital change.
The predicted salary is between 40000 - 50000 £ per year.
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking Trainers in Utilities to help us take vision to value and create lasting impact.
SUMMARY:
We are looking for Trainers to support a client delivering a major digital change transformation. You’ll deliver engaging, practical learning that helps people adopt new tools, processes, and behaviours — through instructor-led sessions, virtual delivery, and clear user guidance that sticks. We are serving water and utilities firms in the south east across London, Berkshire, Buckinghamshire, Kent, Sussex and Hampshire.
YOU WILL:
- Deliver instructor-led and virtual training to business users and internal teams, tailored for different audiences and confidence levels.
- Design and produce practical training materials and user guides that support system adoption and ongoing learning.
- Simplify complex workflows into clear, accessible training for non-technical users, using examples and hands-on exercises.
- Support behavioural change and digital adoption through structured learning programmes (including reinforcement and follow-ups where needed).
- Collect feedback, evaluate training effectiveness, and iterate content/delivery to improve engagement and learning outcomes.
- Support “Train-the-Trainer” approaches and help build internal capability by coaching facilitators and sharing best practice.
IDEALLY, WE'D LIKE:
- Experience delivering training for digital/system implementations and/or operational process change.
- Strong content creation capability (job aids, guides, structured learning paths) and confidence facilitating groups.
- Experience working in utilities/water or similarly regulated environments is highly desirable.
- Comfortable adapting to different learning styles and operational constraints.
Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company.
North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
Digital Change Trainer – Utilities Transformation in London employer: North Highland
At North Highland, we pride ourselves on being a leading change and transformation consultancy that fosters a dynamic and inclusive work culture. As a Digital Change Trainer in London, you'll benefit from a collaborative environment that prioritises employee growth through tailored training programmes and hands-on learning experiences. Join us to make a meaningful impact in the utilities sector while enjoying the unique advantages of working in one of the UK's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Change Trainer – Utilities Transformation in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of hearing about opportunities that might not even be advertised.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Tailor your approach! When you get an interview, research the company and its culture. Show them how your skills as a Digital Change Trainer can specifically benefit their transformation goals in the utilities sector.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Digital Change Trainer – Utilities Transformation in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Change Trainer role. Highlight your experience in delivering training and working with digital transformations, especially in utilities. We want to see how your skills align with our mission!
Showcase Your Content Creation Skills:Since strong content creation is key for this role, include examples of training materials or user guides you've developed. We love seeing practical evidence of your ability to simplify complex information into engaging formats.
Demonstrate Your Adaptability:In your application, share instances where you've adapted your training style to suit different audiences. We value trainers who can connect with diverse groups and make learning accessible for everyone!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at North Highland
✨Know Your Audience
Before the interview, research the company and its clients in the utilities sector. Understand their challenges and how digital change can impact their operations. This will help you tailor your responses and demonstrate your knowledge of the industry.
✨Showcase Your Training Skills
Prepare to discuss your experience in delivering training, especially for digital transformations. Bring examples of training materials you've created and be ready to explain how you adapt your style to different audiences. Highlight any successful outcomes from your previous training sessions.
✨Emphasise Behavioural Change
Since the role focuses on supporting behavioural change, be prepared to talk about your strategies for encouraging adoption of new tools and processes. Share specific examples of how you've facilitated change in past roles, including any follow-up methods you used to reinforce learning.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company's approach to training and transformation. Inquire about their current training programmes or how they measure the effectiveness of their training initiatives. This demonstrates your proactive mindset and commitment to continuous improvement.
