At a Glance
- Tasks: Lead change strategies and communications for major digital transformations in utilities.
- Company: World’s leading change consultancy focused on practical solutions.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive environment.
- Other info: Join a diverse team with opportunities for growth and development.
- Why this job: Make a real impact by shaping change strategies and driving transformation.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
As the world’s leading change and transformation consultancy, we’re helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We’re seeking Change Managers and Communication Managers in Utilities to help us take vision to value and create lasting impact.
SUMMARY: We are looking for Change & Communication Managers to lead the people-side of a major digital transformation and change portfolio. You’ll shape change strategy, manage readiness and adoption, and deliver clear, compelling communications. We are serving water and utilities firms in the south east across London, Berkshire, Buckinghamshire, Kent, Sussex and Hampshire.
YOU WILL:
- Lead change impact assessments and define change strategy aligned to programme goals and delivery approach.
- Design, deploy, and manage key change deliverables including change plans, communications plans, training needs assessment and readiness assessments.
- Build and maintain strong stakeholder relationships, including leadership-level engagement where required.
- Develop a compelling change narrative and deliver multi‑channel communications.
- Monitor and measure communications effectiveness and adapt messaging based on feedback and adoption signals.
- Coordinate with programme and workstream leads to manage dependencies between technical delivery and business readiness; elevate adoption risks and concerns.
- Support transition activities (e.g., user acceptance and go‑live readiness) and help embed new ways of working post‑implementation.
IDEALLY, WE'D LIKE:
- Strong experience leading change and communications on complex transformation programmes (multiple workstreams, dependency‑heavy delivery).
- Confidence in creating change narratives, communications strategies, and leadership messaging/talking points.
- Experience in regulated environments (utilities/water or similar) where clear governance, assurance, and adoption discipline matters.
- Excellent stakeholder management, facilitation, and the ability to translate complexity into clarity.
Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
Change Managers in London employer: North Highland
At North Highland, we pride ourselves on being a leading change and transformation consultancy that empowers our employees to thrive in a dynamic work environment. With a strong focus on professional development, we offer tailored growth opportunities and foster a collaborative culture where innovative ideas are encouraged. Located in the vibrant south east of England, our team works closely with utilities firms, making a tangible impact while enjoying the benefits of a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Change Managers in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the utilities sector and let them know you're on the lookout for Change Manager roles. A personal recommendation can make all the difference in landing that interview.
✨Tip Number 2
Tailor your approach! When you find a role that excites you, customise your pitch to highlight your experience in leading change and communications. Show them how your skills align with their needs and the impact you can make.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in potential opportunities and share how you can contribute to their change initiatives.
✨Tip Number 4
Utilise our website! We’ve got a range of resources and job listings tailored for Change Managers. Apply through us to streamline your application process and increase your chances of getting noticed.
We think you need these skills to ace Change Managers in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management and communications. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Stakeholder Skills:Since building strong relationships is key for us, include examples of how you've engaged with stakeholders at various levels. We love seeing how you’ve navigated complex environments and made an impact through effective communication.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on delivering a compelling narrative about your experience and achievements.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at North Highland
✨Know Your Change Strategy
Before the interview, make sure you understand the company's approach to change management. Familiarise yourself with their past projects and how they align with the role you're applying for. This will help you articulate how your experience can contribute to their goals.
✨Showcase Stakeholder Management Skills
Prepare examples that highlight your ability to build strong relationships with stakeholders. Think of specific instances where you successfully engaged leadership or managed complex communications. This will demonstrate your fit for the role and your understanding of the importance of stakeholder engagement.
✨Craft a Compelling Change Narrative
Be ready to discuss how you would develop a change narrative for a project. Think about how you can translate complex ideas into clear, engaging messages. This is crucial for the role, so having a few ideas in mind will show your creativity and strategic thinking.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges in change management. Prepare by thinking through potential scenarios related to digital transformation in utilities. This will help you demonstrate your problem-solving skills and adaptability during the interview.
