Change Analyst - Utilities (3-6 Month Contract, On-Site) in England

Overview

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH As the world’s leading change and transformation consultancy and delivery partner, we enable our clients to move from strategy to reality, taking a pragmatic, practical approach to delivering change that lasts.

We’re seeking Change Analysts, Change Managers and Change Communications Managers to help our utility clients deliver the digital, technology and organisation change across the AMP cycle.

Please note, this is an initial 3-6 month contract that will require up to 3 days working on client site in Reading and may involve extensive travel to other sites.

The role is in North Highland’s Energy & Utilities (E&U) practice.

You will work with UK water utility clients across the South of England, leading change across multi-year transformation programs delivered under managed service and consulting frameworks.

The sector is undertaking significant upgrades to modernise assets, systems and ways of working to ensure essential water and waste services are provided.

Portfolios are delivered within the AMP 8 regulatory period and include various delivery modes: Enterprise Programmes, Digital Delivery, Operational Change, and Operating model change.

The portfolios span core business units of water utilities — Water, Waste, Engineering, Asset Management, Supply Chains, Operations and Control Centres, as well as enabling functions such as HR, Finance, Commercial and Procurement.

Water and utilities companies across the South of England are undergoing substantial operational and digital change.

As a Change Analyst in our Energy & Utilities practice, you’ll work alongside experienced consultants to help organisations embed new ways of working, bring their people along through the process, and deliver results that last.

This role suits someone early in their change management career who wants structured exposure to complex programmes and a clear path to building their practice.

Responsibilities

• Support the delivery of change initiatives within multi-year programmes across water utilities in the South of England.
• Work directly with client teams to understand their challenges and contribute to practical, sustainable solutions.
• Help manage the implementation of change interventions, tracking progress and flagging risks early.
• Contribute to stakeholder engagement, communication, and training plans under the guidance of senior consultants.
• Build relationships with frontline teams, helping them understand and adapt to new operational requirements.
• Work across project teams to keep change efforts aligned with wider programme goals.
• Support the development and improvement of our change management methods.

Qualifications / Ideal candidates

• 1–3 years’ experience in a change management or business change role, ideally within utilities, infrastructure, or a related sector.
• Exposure to change frameworks such as ADKAR, Prosci, or Kotter, and an appetite to deepen that knowledge in practice.
• Strong analytical skills and the ability to translate complex information into clear, actionable outputs.
• Good communication skills and the confidence to engage with a range of stakeholders.
• A willingness to learn, ask questions, and adapt quickly in fast-moving programme environments.
• Genuine interest in the water and utilities sector and the challenges it faces.
• Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland.

Work visa sponsorship will not be provided, either now or in the future, for this position.

• Additional information
• This is a temporary employee (PAYE) opportunity working via an Umbrella company.
• North Highland is an equal opportunity employer and adheres to all applicable laws and regulations to ensure a fair and equitable workplace.

All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

• We handle all information in accordance with local privacy standards and maintain strict confidentiality.
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