North Highland is launching a UK Experience practice and seeks a Director to build it. You will own customer experience design and strategy as a distinct, commercially significant capability, leading relationships with FTSE 100 and major public sector clients, and shaping end-to-end CX engagements.
You will recruit and mentor consultants, partner across Change, Tech & Data, and Strategy, and drive thought leadership to position North Highland as a credible, design-led growth partner in the UK.
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Director, Experience Design & Strategy — Build UK CX Practice employer: North Highland
North Highland is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. As a Director-level Management Consultant, you will benefit from extensive employee growth opportunities, including coaching and mentorship, while working on impactful projects that drive value for top clients in the Energy & Utilities sector. With a commitment to professional development and a supportive environment, North Highland stands out as a rewarding place to advance your career.
