At a Glance
- Tasks: Deliver engaging training sessions to help users adopt new digital tools and processes.
- Company: Leading change consultancy in the energy and utilities sector.
- Benefits: Gain valuable experience, develop your skills, and make a real impact.
- Other info: Temporary role with opportunities for growth and learning.
- Why this job: Be part of a transformative journey, shaping the future of utilities.
- Qualifications: Experience in training and content creation, ideally in digital change.
The predicted salary is between 40000 - 50000 £ per year.
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking Trainers in Utilities to help us take vision to value and create lasting impact.
SUMMARY:
We are looking for Trainers to support a client delivering a major digital change transformation. You’ll deliver engaging, practical learning that helps people adopt new tools, processes, and behaviours — through instructor-led sessions, virtual delivery, and clear user guidance that sticks. We are serving water and utilities firms in the south east across London, Berkshire, Buckinghamshire, Kent, Sussex and Hampshire.
YOU WILL:
- Deliver instructor-led and virtual training to business users and internal teams, tailored for different audiences and confidence levels.
- Design and produce practical training materials and user guides that support system adoption and ongoing learning.
- Simplify complex workflows into clear, accessible training for non-technical users, using examples and hands-on exercises.
- Support behavioural change and digital adoption through structured learning programmes (including reinforcement and follow-ups where needed).
- Collect feedback, evaluate training effectiveness, and iterate content/delivery to improve engagement and learning outcomes.
- Support “Train-the-Trainer” approaches and help build internal capability by coaching facilitators and sharing best practice.
IDEALLY, WE'D LIKE:
- Experience delivering training for digital/system implementations and/or operational process change.
- Strong content creation capability (job aids, guides, structured learning paths) and confidence facilitating groups.
- Experience working in utilities/water or similarly regulated environments is highly desirable.
- Comfortable adapting to different learning styles and operational constraints.
Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company.
North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
Digital Change Trainer – Utilities Transformation employer: North Highland
At North Highland, we pride ourselves on being a leading change and transformation consultancy that fosters a dynamic and inclusive work culture. As a Digital Change Trainer in London, you'll benefit from a collaborative environment that prioritises employee growth through tailored training programmes and hands-on coaching opportunities. Join us to make a meaningful impact in the utilities sector while enjoying the vibrant atmosphere of one of the world's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Change Trainer – Utilities Transformation
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that Digital Change Trainer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your training materials and past successes. When you get the chance to chat with potential employers, let them see how you can make a real impact in their digital transformation journey.
✨Tip Number 3
Practice makes perfect! Before any interviews, run through common questions and scenarios related to training and change management. This will help you feel confident and ready to impress when discussing your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital Change Trainer – Utilities Transformation
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Change Trainer role. Highlight your experience in delivering training and working with digital tools, as this will show us you understand what we're looking for.
Showcase Your Content Creation Skills:Since we value strong content creation capabilities, include examples of training materials or user guides you've developed. This will help us see how you can simplify complex information for different audiences.
Demonstrate Your Adaptability:We want to know how you adapt your training style to suit various learning preferences. Share specific examples in your application that illustrate your ability to engage diverse groups effectively.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at North Highland
✨Know Your Audience
Before the interview, research the company and its clients in the utilities sector. Understand their challenges and how digital change can impact their operations. This will help you tailor your responses and demonstrate your knowledge of the industry.
✨Showcase Your Training Skills
Prepare to discuss your experience in delivering training, especially for digital transformations. Bring examples of training materials you've created and be ready to explain how you've adapted your approach for different audiences. This will highlight your content creation capability and facilitation skills.
✨Emphasise Behavioural Change
Since the role focuses on supporting behavioural change, be prepared to share specific strategies you've used in the past. Discuss how you've engaged learners and ensured they adopt new tools and processes effectively. This shows you understand the importance of user adoption.
✨Feedback is Key
Talk about how you collect feedback and evaluate the effectiveness of your training sessions. Share examples of how you've iterated on your content based on learner input. This demonstrates your commitment to continuous improvement and engagement in the learning process.
