At a Glance
- Tasks: Transform business needs into actionable requirements and shape digital journeys.
- Company: Join a leading firm driving major digital change transformations.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and career development.
- Why this job: Be at the forefront of digital transformation and make a real impact.
- Qualifications: Experience in business analysis, especially in regulated environments.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for Business Analysts to support a client delivering a major digital change transformation. You’ll play a pivotal role translating business needs into clear, actionable requirements and helping shape the operating model, workforce change impacts, and end-to-end digital journeys needed to deliver sustainable transformation.
Responsibilities
- Lead requirements elicitation and definition through workshops, interviews and document analysis, translating outcomes into high-quality artefacts such as epics, user stories and acceptance criteria.
- Map AS‑IS / TO‑BE processes, identify gaps and support solution options that improve performance, controls and customer/colleague experience.
- Support operating model and workforce change analysis, including roles/process impacts, decision rights, governance and handoffs to ensure solutions land effectively across teams.
- Capture and communicate end‑to‑end digital journey requirements for customer and/or operational journeys, supporting service design, prioritisation and delivery readiness.
- Maintain end‑to‑end traceability from business objectives through requirements to delivered outcomes, and manage changes through appropriate change control.
- Contribute to governance by producing concise updates and analysis outputs suitable for senior stakeholders, enabling decisions and risk management.
- Collaborate closely with Product, Engineering, Change and Ops teams to ensure requirements are understood, testable and deliverable, supporting UAT readiness and implementation cutover where needed.
Qualifications
- Proven Business Analyst experience delivering on utilities/water or closely regulated operational environments.
- Experience supporting digital transformation and/or change portfolios with multiple workstreams, dependencies and governance.
- Operating model design, process optimisation and workforce change impacts experience (roles, skills, ways of working, training/readiness dependencies).
- Digital journey/service design experience (customer or colleague journeys, pain points, outcomes, prioritisation).
- Excellent stakeholder engagement skills, confidence facilitating workshops and communicating clearly at all levels.
- Experience working across Agile/Waterfall or hybrid delivery; comfortable with tools such as Jira, Confluence or equivalent.
Application Requirements
- Applicants must be authorized to work in the United Kingdom and do not require visa sponsorship; sponsorship will not be provided now or in the future.
- This is a temporary employee (PAYE) opportunity working via an Umbrella company.
- North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status or any other characteristic protected by law.
- We handle all information in accordance with local privacy standards and maintain strict confidentiality.
Business Analysts employer: North Highland
At North Highland, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment that encourages meaningful contributions to major digital transformation projects. Located in the heart of the UK, we provide our Business Analysts with the chance to engage in impactful work while enjoying a diverse and inclusive workplace that values every individual's unique perspective.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analysts
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common Business Analyst scenarios. We recommend role-playing with a friend or using mock interview platforms. The more you rehearse, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Showcase your skills through a portfolio! Create a collection of your best work, including user stories and process maps. We love seeing tangible evidence of your expertise, so don’t hold back!
✨Tip Number 4
Apply directly through our website! It’s the quickest way to get your application in front of the right people. Plus, we’re always on the lookout for passionate candidates who want to make a difference in digital transformation.
We think you need these skills to ace Business Analysts
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as a Business Analyst, especially in digital transformation. We want to see how your skills align with the specific responsibilities mentioned in the job description.
Showcase Your Achievements:Don’t just list your duties; share your successes! Use quantifiable results to demonstrate how you’ve improved processes or delivered successful projects. This helps us see the impact you've made in previous roles.
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at North Highland
✨Know Your Business Analysis Basics
Make sure you brush up on your core business analysis skills. Understand how to elicit requirements, create user stories, and map processes. Being able to discuss these concepts confidently will show that you're ready to hit the ground running.
✨Familiarise Yourself with Digital Transformation
Since this role involves supporting digital change, it’s crucial to understand the principles of digital transformation. Be prepared to discuss any relevant experience you have and how you can contribute to shaping operating models and improving customer journeys.
✨Engage with Stakeholders
Stakeholder engagement is key in this role. Think about how you’ve successfully facilitated workshops or communicated with different levels of stakeholders in the past. Be ready to share specific examples that highlight your communication skills and ability to manage expectations.
✨Prepare for Agile and Waterfall Discussions
This position requires familiarity with both Agile and Waterfall methodologies. Brush up on the differences and be prepared to discuss how you've worked within these frameworks. Mention any tools like Jira or Confluence that you’ve used to manage projects effectively.
