At a Glance
- Tasks: Engage with businesses and promote Chamber services through innovative marketing strategies.
- Company: Join a dynamic, member-led organisation driving business growth in the North Highlands.
- Benefits: Exciting work environment, professional development, and the chance to make a real impact.
- Other info: Flexible role with opportunities for travel across beautiful Highland regions.
- Why this job: Be part of a team that champions local businesses and supports community growth.
- Qualifications: Experience in marketing or sales, especially with rural communities and micro-businesses.
The predicted salary is between 30000 - 40000 £ per year.
The Membership & Marketing Executive will play a key role in growing, supporting and retaining Chamber membership, while also developing and delivering marketing and brand activity for North Highland Chamber of Commerce and its associated brands, including Venture North and Live North. The post holder will work within a dynamic team, engaging directly with businesses, partners, and stakeholders across rural and remote communities, and ensuring that Chamber services, events and campaigns are effectively promoted and delivered.
North Highland Chamber of Commerce is a dynamic, member‑led organisation at the heart of business growth across the North Highlands. We connect and champion businesses of all sizes, influence decision‑makers, and work collaboratively with partners to strengthen our regional economy. Agile, ambitious and deeply rooted in our place, the Chamber offers an exciting environment for people who want their work to make a real impact for businesses and communities alike.
Key Role Duties and Responsibilities- Membership Development & Engagement
- Proactively support the recruitment, retention and engagement of Chamber members, with a focus on micro‑businesses and rural enterprises.
- Act as a key point of contact for members, handling enquiries and building long‑term relationships.
- Support the delivery of membership communications, renewals and onboarding.
- Represent the Chamber at events, meetings and outreach activity across the North Highlands.
- Marketing, Communications & Brand
- Plan and deliver integrated marketing activity to promote Chamber services, events and initiatives.
- Support and develop the brands Venture North and Live North, ensuring consistent messaging and strong visibility.
- Create engaging written and digital content for websites, newsletters, email campaigns and social media.
- Manage and maintain online platforms, including social media channels, CRM systems, Mailchimp, Eventbrite and content management systems.
- Monitor engagement and support reporting on marketing activity.
- Events & Campaign Support
- Support the planning, promotion and delivery of events, workshops and campaigns.
- Work with partners and external stakeholders to maximise reach and impact.
- Ensure marketing activity is aligned to business support priorities and member needs.
- Administration & Systems
- Maintain accurate records using CRM and business systems.
- Use Microsoft Office packages effectively to manage communications, data and reporting.
- Contribute to internal planning, reporting and continuous improvement.
- General Responsibilities
- Work independently with minimal supervision, managing competing priorities effectively.
- Travel across Caithness, Sutherland and wider Highlands as required.
- Uphold the values, reputation and professionalism of North Highland Chamber of Commerce.
- Proven experience in marketing and/or sales, ideally within a membership‑based or business support organisation.
- Experience of working with rural communities and micro‑businesses.
- Experience using digital and social platforms, including social media, CRM systems, Mailchimp, Eventbrite and content management systems.
- Experience using business support systems and Microsoft Office packages.
- Ability to work with minimal supervision, demonstrating motivation and effective use of own initiative.
- Strong organisational skills with the ability to independently prioritise workloads.
- Dynamic and flexible approach, with a willingness to respond to conflicting project demands.
- Excellent oral communication skills, with confidence in building professional relationships with external partners.
- Excellent written communication skills, with the ability to tailor messages for different audiences and formats.
- Positive, proactive and solutions‑focused mindset.
- Professional and approachable when representing the Chamber.
- Collaborative, while confident working independently.
- Based in Sutherland, with a strong understanding of the North Highlands.
- Full, clean UK driving licence.
- Access to reliable transport.
- Experience working in economic development, business support or membership organisations.
- Knowledge of Chamber of Commerce or similar networks.
- Experience supporting events, campaigns or funded projects.
The position offers a fantastic opportunity to be part of a dynamic team with a big reach, in a professional, proactive and forward‑thinking organisation, supporting regional businesses.
Membership & Marketing Executive in Thurso employer: North Highland Chamber of Commerce
North Highland Chamber of Commerce is an exceptional employer, offering a vibrant and supportive work environment that champions business growth across the North Highlands. With a focus on employee development and community engagement, the Chamber provides opportunities for meaningful contributions to rural enterprises while fostering a collaborative culture that values innovation and initiative. Employees benefit from a dynamic team atmosphere, flexible working conditions, and the chance to make a real impact in the local economy.
Contact Details:
North Highland Chamber of Commerce Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership & Marketing Executive in Thurso
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for North Highland Chamber of Commerce and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like North Highland Chamber of Commerce are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with North Highland Chamber of Commerce on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at North Highland Chamber of Commerce. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Membership & Marketing Executive in Thurso
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit North Highland Chamber of Commerce. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of North Highland Chamber of Commerce:Show us that you’ve done your homework! In your application, briefly mention what you admire about North Highland Chamber of Commerce’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at North Highland Chamber of Commerce
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at North Highland Chamber of Commerce will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At North Highland Chamber of Commerce, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
