At a Glance
- Tasks: Lead and develop the Council's parking service, ensuring high standards for residents and visitors.
- Company: North Hertfordshire Council, committed to equality, diversity, and community impact.
- Benefits: Competitive salary, senior car allowance, hybrid working, and a supportive work environment.
- Other info: Flexible working patterns and opportunities for career growth in a dynamic environment.
- Why this job: Shape how people experience our towns while making a real difference in the community.
- Qualifications: Experience in parking management, strong leadership skills, and knowledge of relevant legislation.
The predicted salary is between 49256 - 57142 £ per year.
Parking Services Manager, Council Offices, Letchworth (Hybrid working), SG6 3JF.
Contract Type: Fixed Term (Full Time). Salary: £49,256 - £57,142 dependent on experience, plus £3,000 senior car allowance (pay award pending). Working Hours: 37 per week. Closing Date: 05/08/2026.
The Role
Are you ready to lead a service that directly shapes how people experience our towns and communities every day? Do you have the vision and leadership skills to deliver an efficient and customer-focused approach?
As our Parking Manager, you will lead and develop the Council's parking service, ensuring it operates effectively and delivers consistently high standards for residents, businesses and visitors to the District. You will oversee parking enforcement and administration, working closely with Team Leaders to maintain a successful and efficient service.
You will also play a key strategic role, developing and implementing parking policy, setting tariffs, managing Traffic Regulation Orders, and delivering parking schemes and initiatives that support the Council's wider transport priorities and corporate objectives. This will involve close collaboration with the Transport, Parking & Projects Service Manager, the Transport Policy & Projects Team Leader, Hertfordshire County Council, other local authorities, contractors, councillors, and key stakeholders.
In addition, you will manage procurement and contracts, carry out research, surveys and data analysis, and provide clear professional advice on operational parking matters including enforcement to colleagues, councillors and the public. You will oversee parking challenges, representations and appeals as part of the role.
We are seeking an enthusiastic and self-motivated professional with broad experience in the parking sector, able to thrive in a busy environment and bring strong expertise to the service.
We particularly welcome applications from women in leadership and people from ethnic minority backgrounds.
The experience you will bring:
- Experience of successfully managing a full parking service and leading multi-functional teams, including supporting, motivating and developing staff.
- Strong knowledge of the parking sector and relevant legislation, with experience in project management, contract delivery and performance monitoring.
- Practical experience of parking enforcement and administration, including ensuring legal compliance, overseeing parking challenges and appeals, and responding professionally to enquiries and issues raised by the public.
- Understanding of how parking policies, strategies and schemes are developed and implemented to support wider organisational objectives.
- Well organised, with strong verbal, written and presentation skills, and the ability to work effectively with a wide range of stakeholders while delivering excellent customer service.
- Initiative, strong interpersonal skills, and confidence using and learning a range of software systems.
Other requirements: Please note that the successful applicant will be background checked with the Disclosure and Barring Service.
About Us
North Hertfordshire is a large rural district with approximately 125,000 residents and four historic towns: Hitchin, Baldock, Royston and Letchworth Garden City. The Council has four priorities: Thriving Communities, Accessible Services, Responsible Growth and Sustainability. The Council Plan sets out key priorities and themes for the next five years. The North Herts Values define how we work with colleagues, and we strive to be: Adaptable, Inclusive, Learning, Listening, Together.
Why work with us?
We are committed to promoting equality, diversity, and inclusion in our recruitment practices and employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.
At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.
Please note that all vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites.
Additional information
North Herts Council is undergoing Local Government Reorganisation (LGR). If employed by North Herts Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE principles.
If you would like an informal chat about the post, you can contact Louise Symes, Transport, Parking and Projects Service Manager, at 01462 474359.
Hybrid working: Flexibility with homeworking and office-based days. Working pattern: This job is open to flexible working patterns and working hours.
Applications will close at midnight on 5 August 2026 and Face to face interviews will be held on 21 and 25 August 2026.
Please note that we are currently unable to provide sponsorship for employment in the UK.
We recommend downloading the job profile document from the application page.
Parking Services Manager in Letchworth Garden City employer: North Hertfordshire District Council
At North Herts Council, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee well-being. Our commitment to a healthy work/life balance, coupled with opportunities for professional growth and development, makes us an attractive choice for those looking to make a meaningful impact in their community. With a supportive work culture and the flexibility of hybrid working arrangements, you will thrive in a role that not only shapes local transport policies but also enhances the quality of life for our residents and visitors.
Contact Details:
North Hertfordshire District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parking Services Manager in Letchworth Garden City
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We think you need these skills to ace Parking Services Manager in Letchworth Garden City
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at North Hertfordshire District Council
✨Get to Know Public Sector Values
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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