Assistive Technologies Trainee Technician (Career Graded) in Baldock

£26,321 - £30,110 per annum, dependent on experience

Hours: 37 hours per week including weekends and bank holidays

Join our growing Assistive Technology team and help shape the future of independent living in Hertfordshire. We’re looking for a practical, hands-on individual with a passion for technology and a desire to make a difference in people’s lives. As an Assistive Technologies Technician, you’ll play a key role in developing, maintaining, and supporting technology that helps older and vulnerable residents live independently and safely at home.

Whether you’re just starting your career or looking to build on existing experience, this career-graded post offers a fantastic opportunity to grow your expertise in a service that’s rapidly evolving. You’ll be working directly with telecare equipment — setting up, installing, testing, repairing, and maintaining devices that help people stay safe and independent at home. The role may also involve managing stock and supporting our equipment remanufacturing programme, so no two days are ever the same.

You’ll also have opportunities to:

• Contribute to product testing and innovation
• Attend specialist training and sector events
• Support out-of-hours services as part of our on-call rota

In return, we offer full training, a supportive team environment, and the chance to be part of something genuinely impactful — using technology to change lives. A full driving licence is essential, as the role involves travel across Hertfordshire using our fleet of electric vehicles.

The experience you will bring:

• You’ll have a practical mindset and an interest in technology, ideally with some experience repairing or working with telecare equipment.
• Perhaps you’ve worked in a technical, care, or community-focused role — what matters most is your willingness to learn and your problem-solving approach.
• You’ll bring a genuine interest in supporting older or vulnerable people.
• Good communication skills and a collaborative attitude.
• Basic computer literacy (experience with office software is a bonus).
• Basic experience with electronic device installation, repair, or maintenance — full training will be provided.
• Reliability, adaptability, and initiative in your work.

If you’re motivated by helping others and want to use technology to make your community safer and more connected — we’d love to hear from you.

Please note, the successful applicant for the above post will be background checked with the Disclosure and Barring Service.

North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.

Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.

Please note, we reserve the right to close this vacancy early if we receive sufficient suitable applications. Therefore, if you are interested, please submit your application as early as possible.