Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students through one-on-one and group sessions, addressing their needs and wellbeing.
- Company: Join NHC, part of Hart Learning Group, dedicated to enriching lives through education.
- Benefits: Enjoy a competitive salary, contributory pension scheme, and opportunities for career development.
- Why this job: Make a real impact on students' lives while working in a supportive and dynamic environment.
- Qualifications: Experience with young people and knowledge in safeguarding and mental health support is essential.
- Other info: Full-time roles available at Stevenage or Hitchin Campus; apply by 11th August.
The predicted salary is between 20800 - 31200 £ per year.
Social network you want to login/join with:
Get to know us as an organisation and make sure we are the right fit for your career development.
Read more
Who We Are
NHC is part of the Hart Learning Group, which also includes Hart L&D, a progressive learning and development business that helps business clients of all sizes engage with emerging talent, and the Hart Schools Trust.
Our Values
We believe passionately in the power of education to enrich lives, raise aspirations, and create prosperity for individuals, businesses, and communities we work in.
Our Mission
Our strategic plan for 2019-2023 outlines our next phase of growth as we aim to excel in all aspects of our work.
Please complete your application below, and we will promptly begin the recruitment process.
SALARY: Up to £26,000 FTE per annum plus pension
JOB TYPE: Permanent
HOURS: Both roles are full-time
LOCATION: Stevenage or Hitchin Campus
Closing Date: Monday 11th August
About the Role:
Working alongside a support coach, you will manage and support students through one-on-one and group sessions. Using a multi-agency approach, you will understand students\’ needs across campus and ensure they access tailored support to stay on programme and succeed.
You will address issues such as anxiety and self-harm, triage walk-ins, and manage a caseload of students you see regularly.
You should have experience working with young people and knowledge or training in safeguarding and supporting students with mental health issues.
About the Organisation:
The college operates across three main campuses in Stevenage and Hitchin, employing over 650 staff. With a turnover of £30m, it provides learning opportunities to over 10,000 students annually, from study programmes for 16-18-year-olds and apprenticeships to adult education, locally, regionally, and nationally. It was rated \’Good\’ by Ofsted in December 2023, with some outstanding features.
More Than Just a Salary
- Contributory pension scheme
- For full benefits, click here
Person Specification
For details, please follow this link.
Roles and Responsibilities
Main Roles and Responsibilities
- Establish relationships with students, parents/guardians, and curriculum staff to understand needs and respond appropriately.
- Provide discreet support to ensure students feel well-supported.
- Monitor student wellbeing and report concerns to relevant staff.
- Work alongside support teams as a point of contact for students on campus.
- Maintain accurate records of interventions in line with departmental procedures.
- Participate in curriculum meetings to understand support needs and share strategies.
- Collaborate with external partners for specialized support when needed.
General Duties
- Contribute to promoting equality and diversity.
- Ensure a safe environment in accordance with the Health & Safety at Work Act.
- Promote safeguarding of children and vulnerable adults.
- Adhere to college policies and procedures at all times.
- Perform other duties appropriate to the post as required.
This job description provides a general overview of the duties and is not an inflexible specification.
#J-18808-Ljbffr
Support Coach (Multiple Roles) employer: North Hertfordshire College
Contact Detail:
North Hertfordshire College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coach (Multiple Roles)
✨Tip Number 1
Familiarise yourself with the values and mission of NHC and Hart Learning Group. Understanding their commitment to education and community will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the organisational culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare specific examples from your past experience working with young people, particularly in mental health support or safeguarding. Being able to articulate these experiences clearly will demonstrate your capability and readiness for the role.
✨Tip Number 4
Research common challenges faced by students in educational settings, especially regarding mental health. Showing that you understand these issues and have strategies to address them will set you apart as a candidate who is proactive and well-prepared.
We think you need these skills to ace Support Coach (Multiple Roles)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Support Coach position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience working with young people, particularly in areas related to mental health support or safeguarding. Use specific examples to demonstrate your skills and how they relate to the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for education and supporting students. Discuss how your values align with those of the organisation and express your enthusiasm for contributing to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at North Hertfordshire College
✨Understand the Organisation's Values
Before your interview, take some time to research NHC and the Hart Learning Group. Familiarise yourself with their mission and values, especially their commitment to education and community support. This will help you align your answers with what they stand for.
✨Showcase Your Experience with Young People
Be prepared to discuss your previous experience working with young people, particularly in a supportive or educational role. Highlight specific examples where you've successfully helped students overcome challenges, as this is crucial for the Support Coach position.
✨Demonstrate Knowledge of Mental Health Issues
Since the role involves supporting students with mental health issues, it's important to show that you have knowledge or training in this area. Be ready to discuss any relevant qualifications or experiences, and how you would approach sensitive situations.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the support systems in place for students, how success is measured, and what a typical day looks like for a Support Coach. This shows your genuine interest in the role.