Civil Enforcement Officer in Colchester

Civil Enforcement Officer in Colchester

Colchester Full-Time 26516 - 28677 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol parking areas, assist the public, and issue penalty notices when necessary.
  • Company: Join the North Essex Parking Partnership, a council-run organisation dedicated to community service.
  • Benefits: Enjoy flexible hours, generous leave, and a local government pension scheme.
  • Other info: Great training opportunities and discounts on gym memberships and travel.
  • Why this job: Make a real difference in your community while staying active outdoors.
  • Qualifications: No prior experience needed; just bring a positive attitude and a full UK driving licence.

The predicted salary is between 26516 - 28677 £ per year.

Do you enjoy working outdoors and keeping active? Are you looking for a local government role, offering flexibility, great benefits and opportunities for personal and professional development? Would you like to work on your initiative, assist the public and make a difference in your community? The North Essex Parking Partnership currently have vacancies based in Colchester. Permanent, Full-time and Part-time hours available. Salary ranges from £26,516.18 to £28,377.24 for full-time contracts.

About Us

The North Essex Parking Partnership (NEPP) is a council-run organisation which brings together all street-based parking services in North Essex. Our aim is to administer the parking rules to a fair, proportionate and consistent standard in order to provide a service in a reasonable and responsible way. The service is a partnership between Essex County Council and six city/district/borough councils:

  • Colchester City Council - who are the lead authority for the partnership
  • Braintree District Council
  • Tendring District Council
  • Epping Forest District Council
  • Harlow Council
  • Uttlesford District Council

Day to Day Role

The role of a Civil Enforcement Officer (CEO) is primarily to patrol restricted parking areas, car parks and on-street parking bays, giving advice to the public and issuing penalty charge notices (PCN) where appropriate. Other responsibilities include:

  • Protecting the safety and interests of all road users
  • Patrolling parking restrictions on foot and by use of our fleet vehicles
  • Resolving face-to-face customer enquiries
  • Reporting issues with the road network to the appropriate authority

About you

We provide the necessary training and a nationally recognised parking enforcement qualification, so prior experience is not essential, though we are looking for applicants who have:

  • A positive, polite and professional attitude
  • Written and verbal communication skills
  • Literacy, numeracy, and basic IT skills
  • Confidence to work independently and as part of a team
  • Resilience

Applicants must also have:

  • A full manual UK driving licence
  • Ability to walk long distances each day in all weather conditions.

What we offer

As a member of the Civil Enforcement team, you will have access to various benefits including:

  • 4 days on, 4 days off shift pattern as standard
  • Flexible working options
  • Attractive local government pension scheme
  • Generous annual leave entitlement
  • Excellent training, development and progression opportunities
  • A wide selection of gym, travel and online retail discounts

Want to find out more? For a friendly chat about the role, please contact Frances Doman, Enforcement Manager.

Civil Enforcement Officer in Colchester employer: North Essex Parking Partnership

The North Essex Parking Partnership is an excellent employer, offering a supportive work culture that values flexibility and community engagement. With opportunities for personal and professional development, competitive salaries, and a comprehensive benefits package including a generous pension scheme and discounts, employees can thrive while making a positive impact in Colchester and surrounding areas.
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Contact Detail:

North Essex Parking Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer in Colchester

✨Tip Number 1

Get to know the North Essex Parking Partnership! Research their values and mission so you can show how your skills align with their goals during interviews. This will help you stand out as a candidate who truly understands the role.

✨Tip Number 2

Practice your communication skills! As a Civil Enforcement Officer, you'll be interacting with the public regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready for any questions that come your way.

✨Tip Number 3

Show off your resilience! Think of examples from your past where you've faced challenges and how you overcame them. This will demonstrate your ability to handle the demands of the job, especially when patrolling in all weather conditions.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the team at NEPP. Don’t miss out on this opportunity!

We think you need these skills to ace Civil Enforcement Officer in Colchester

Customer Service Skills
Written Communication Skills
Verbal Communication Skills
Numeracy Skills
Literacy Skills
Basic IT Skills
Resilience
Teamwork
Independence
Attention to Detail
Problem-Solving Skills
Ability to Work Outdoors
Full Manual UK Driving Licence
Flexibility

Some tips for your application 🫡

Show Your Enthusiasm: Let your passion for working outdoors and helping the community shine through in your application. We want to see that you’re excited about the role of a Civil Enforcement Officer and how you can make a difference!

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our values and the responsibilities of the role.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your communication is professional yet friendly—just like we are at StudySmarter!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at North Essex Parking Partnership

✨Know Your Role

Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the day-to-day tasks, such as patrolling parking areas and handling customer enquiries. This will help you answer questions confidently and show your genuine interest in the role.

✨Show Off Your People Skills

Since this job involves interacting with the public, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved issues or provided excellent customer service. A positive and professional attitude will go a long way!

✨Dress for Success

Even though the role is outdoors, make sure you dress smartly for the interview. Opt for comfortable yet professional attire that reflects your respect for the opportunity. First impressions matter, and looking the part can set a positive tone.

✨Ask Questions

Prepare some thoughtful questions about the role and the North Essex Parking Partnership. This shows your enthusiasm and helps you gauge if the position is right for you. Plus, it gives you a chance to engage with the interviewer and leave a lasting impression.

Civil Enforcement Officer in Colchester
North Essex Parking Partnership
Location: Colchester
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