The NHS North East and North Cumbria Integrated Care Board is recruiting a Complaints and Patient Experience Administrator to join the team. You will provide administrative and coordination support across our complaints service, handling enquiries from receipt to closure with sensitivity and professionalism.
As a first point of contact, you will communicate with patients and stakeholders by phone, email and letter, manage records in electronic systems and help ensure deadlines are met while
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Patient Experience & Complaints Coordinator in Sunderland employer: North East & North Cumbria ICB
At North East and North Cumbria Integrated Care Board, we pride ourselves on being an exceptional employer dedicated to fostering a collaborative and supportive work environment. Our commitment to employee growth is evident through ongoing professional development opportunities, while our focus on community health ensures that your work as a Commissioning Manager will have a meaningful impact. With a diverse team and a strong emphasis on integration across health services, you will thrive in a culture that values innovation and teamwork in the beautiful Northumberland, North Tyneside, and North Cumbria areas.
Contact Details:
North East & North Cumbria ICB Recruitment Team