At a Glance
- Tasks: Coordinate care services and support vulnerable individuals across the North East.
- Company: Join the largest Integrated Care Board in the UK, making a real impact.
- Benefits: Competitive salary, professional development, and the chance to help your community.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a team that ensures high-quality care for those who need it most.
- Qualifications: Strong organisational skills and experience in administrative or operational roles.
The predicted salary is between 30332 - 37072 £ per year.
Are you an organised, motivated, and proactive individual looking for an opportunity to make a real difference to people's lives? We are seeking an enthusiastic and dedicated Band 5 Commissioning Support Officer to join the All Age Continuing Care (AACC) Business Support Team. This is an exciting opportunity to contribute to a highly valued service that supports some of the most vulnerable individuals across the North East and North Cumbria.
As a Commissioning Support Officer, you will play a key role in supporting the delivery of the ICB's statutory responsibilities relating to AACC, Personal Health Budgets, and associated commissioning functions. The role is integral to ensuring that patients receive timely, high-quality care and support through effective coordination, administration, reporting, and operational oversight.
Main duties of the job:
- Coordinating complex administrative and commissioning support processes.
- Supporting operational delivery across Continuing Healthcare and Complex Care services.
- Producing and analysing reports and performance information.
- Maintaining and updating patient and commissioning systems.
- Supporting project work, service developments and improvement initiatives.
- Building positive relationships with internal and external stakeholders.
- Ensuring compliance with information governance, data protection and confidentiality requirements.
- Supporting the management of Personal Health Budgets and commissioned care packages where required.
About us:
Our Integrated Care Board (ICB) is the largest in the country. The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including promoting integration of health and care services, improving peoples health and well-being, and reducing health inequalities.
Job responsibilities:
- Excellent organisational and prioritisation skills.
- Strong communication and interpersonal abilities.
- Experience of working within a busy administrative, commissioning or operational environment.
- The ability to analyse information and produce accurate reports.
- A proactive approach to problem-solving and continuous improvement.
- Strong IT skills and confidence using a variety of systems and Microsoft Office applications.
- The ability to manage competing priorities whilst maintaining a high level of accuracy and attention to detail.
- A commitment to delivering high-quality customer service and support.
Qualifications:
Essential:
- First degree of professional qualification or equivalent and relevant experience.
- Project Management skills.
- Knowledge of contracting, planning and performance management processes and procedures.
Desirable:
- Project management qualification or equivalent proven experience.
- Knowledge of NHS primary care, community, and secondary care services.
- Working with external providers in a commissioner relationship.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Commissioning Support Officer in Newcastle upon Tyne employer: North East & North Cumbria ICB
At North East and North Cumbria Integrated Care Board, we pride ourselves on being an exceptional employer dedicated to fostering a collaborative and supportive work environment. Our commitment to employee growth is evident through ongoing professional development opportunities, while our focus on community health ensures that your work as a Commissioning Manager will have a meaningful impact. With a diverse team and a strong emphasis on integration across health services, you will thrive in a culture that values innovation and teamwork in the beautiful Northumberland, North Tyneside, and North Cumbria areas.
Contact Details:
North East & North Cumbria ICB Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commissioning Support Officer in Newcastle upon Tyne
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like North East & North Cumbria ICB.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at North East & North Cumbria ICB.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like North East & North Cumbria ICB, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Commissioning Support Officer in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at North East & North Cumbria ICB.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at North East & North Cumbria ICB.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to North East & North Cumbria ICB. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at North East & North Cumbria ICB. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at North East & North Cumbria ICB
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research North East & North Cumbria ICB’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
