At a Glance
- Tasks: Support our All Age Continuing Care Service with essential administrative duties.
- Company: Join a dedicated team within the NHS, making a difference in healthcare.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful work.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a vital service that supports patients and families in need.
- Qualifications: GCSEs in maths and English; NVQ level 3 in Business Administration preferred.
The predicted salary is between 30000 - 40000 € per year.
We are looking for enthusiastic and motivated people with an administrative background to support our All Age Continuing Care Service. These roles are key to delivering our statutory responsibilities for NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC).
Main duties of the job:
- To provide an effective and efficient business support service to the organisation.
- The post holder will contribute to the smooth and efficient running of the service working with colleagues across the NENC ICB, ensuring deadlines are achieved within a constantly changing workload.
Job responsibilities:
- Provide line management to our Business Support Assistants.
- Provide administrative support for CHC/FNC referrals and processes.
- Communicate with patients, families, and external partners (by phone and face-to-face).
- Handle enquiries and direct them appropriately.
- Maintain accurate records and provide cross-cover across admin functions as needed.
Qualifications:
- A good standard of secondary education to GCSE level or equivalent incl. mathematics and English.
- Working towards NVQ level 3 Business Administration qualification or equivalent qualification/experience.
- ECDL Experience.
- Minute/note taking experience.
- Experience of working in a busy office environment.
- Experience of working in an NHS or healthcare administrative environment.
- Formal minute taking experience.
- Experience of working in a busy team.
- Experience of working with NHS Oracle procurement system.
- Experience of working to tight deadlines.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Business Support Administrator employer: North East & North Cumbria ICB
Join our dedicated team as a Business Support Administrator, where you will play a vital role in supporting the All Age Continuing Care Service within the NHS. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering opportunities for training and advancement in a dynamic healthcare environment. Located in the heart of the community, we provide a meaningful and rewarding career path, ensuring that your contributions directly impact the lives of patients and families.
Contact Detail:
North East & North Cumbria ICB Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Business Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles, especially in healthcare. Practise your responses and think about how your experience aligns with the responsibilities listed in the job description.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with NHS systems and your ability to handle tight deadlines. Highlighting these will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Support Administrator role. Highlight any administrative experience, especially in healthcare or NHS settings, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting our All Age Continuing Care Service and how your background makes you a great candidate. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves communicating with patients and external partners, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to mention any relevant experience you have in handling enquiries.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at North East & North Cumbria ICB
✨Know Your Stuff
Make sure you understand the role of a Business Support Administrator and the specific duties involved. Brush up on NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC) processes, as well as any relevant administrative systems like NHS Oracle. This will show your enthusiasm and readiness to contribute.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your administrative skills, especially in busy office environments. Talk about how you've managed tight deadlines and supported teams effectively. This will help demonstrate that you're the right fit for the fast-paced nature of the job.
✨Practice Communication Skills
Since you'll be communicating with patients, families, and external partners, practice clear and professional communication. Consider role-playing common scenarios you might encounter, such as handling enquiries or providing support over the phone. This will boost your confidence during the interview.
✨Be Ready for Situational Questions
Expect questions that assess how you handle changing workloads and manage multiple tasks. Think of specific situations where you've successfully navigated challenges in a team setting. This will help you illustrate your problem-solving abilities and adaptability, which are crucial for this role.
