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- Tasks: Support a front-line team in delivering waste and recycling services to residents.
- Company: Join North-East Lincolnshire Council, dedicated to efficient community services and continuous improvement.
- Benefits: Enjoy flexible working, generous leave, pension enrolment, and exclusive discounts through RewardNEL.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Strong communication, IT, maths, and English skills; enthusiasm for public engagement is essential.
- Other info: Flexible hours and opportunities for training and development await you!
The predicted salary is between 30000 - 42000 £ per year.
Are you organised, approachable, resilient, and ready to work with a front-line team delivering statutory services to the residents of North-East Lincolnshire?
Our Purpose
To provide scheduled waste and recycling collection services for residents of North-East Lincolnshire, working efficiently and effectively to ensure value for money and meet the core values of the local authority.
Your Role
Your responsibilities include supporting staff wellbeing and managing absences, handling performance, conduct, and capability issues, arranging meetings, preparing and circulating documents, note-taking, dealing with enquiries, and monitoring actions from minutes. You will investigate corporate complaints according to NELC procedures and contribute to gathering and analyzing performance data, maintaining attendance and training records. Flexibility is required as you may deputise for Team Leaders during holiday and sickness cover, involving flexible start and finish times.
About You
The ideal candidate will support the waste services team, assisting the manager and Team Leaders in developing operational plans and ensuring continuous improvement. Strong communication skills, a keen willingness to learn, relationship-building abilities at all levels, and proficiency in IT, maths, and English are essential. An enthusiastic interest in staff and public engagement, listening skills, and stakeholder collaboration are highly valued.
Think you can make a difference? We want to hear from you.
Your Application
Applicants should carefully review the Role Profile and Person Specification. For an informal discussion about the role, contact Amy.Wakefield@nelincs.gov.uk.
Key Dates
Interview date: 4th July. Candidates selected for interview will receive their questions 24 hours in advance to ensure a positive interview experience. We may close the advert early if we receive a high volume of applications.
Reward and Benefits
Our RewardNEL package includes generous leave entitlements (including bank holidays), enrollment in a local government pension, and access to exclusive benefits via the RewardNEL platform. These include salary sacrifice schemes like Cycle2Work, Holiday Extra, and Tusker (Car Lease), discounts at local venues, wellbeing support, free and discounted parking, and savings at major retailers, entertainment, and hotels. Flexible working, excellent training opportunities, and a Fostering friendly scheme are also available.
Need Support?
If assistance is needed with your application, contact Wendy Trask at 07702 338542 (text or call) for digital access support and application guidance.
Living in North East Lincolnshire offers affordability and quality of life, with house prices significantly lower than London. Learn more at Life in North East Lincolnshire | NELC (nelincs.gov.uk).
Get to Know Us
Review our Council Plan and discover upcoming developments. We are committed to fair, transparent recruitment processes and promoting equal opportunities through our in-house Equalities Champions Group, fostering an inclusive and safe workplace environment.
Waste Services Officer employer: North East Lincolnshire Council
Contact Detail:
North East Lincolnshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Services Officer
✨Tip Number 1
Familiarise yourself with the local authority's core values and mission. Understanding how your role as a Waste Services Officer aligns with these values will help you demonstrate your commitment during the interview.
✨Tip Number 2
Prepare to discuss your experience in managing staff wellbeing and handling performance issues. Think of specific examples where you've successfully supported a team or resolved conflicts, as this will showcase your suitability for the role.
✨Tip Number 3
Brush up on your data analysis skills, particularly in relation to performance metrics. Being able to talk about how you've used data to drive improvements in previous roles will set you apart from other candidates.
✨Tip Number 4
Engage with the community and stakeholders before your interview. Showing that you understand the needs and concerns of residents in North-East Lincolnshire will highlight your enthusiasm for public engagement and collaboration.
We think you need these skills to ace Waste Services Officer
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description and person specification for the Waste Services Officer position. Make notes on key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience that aligns with the responsibilities mentioned, such as managing staff wellbeing, handling performance issues, or working in a front-line service role.
Showcase Communication Skills: Demonstrate your strong communication abilities by providing examples of how you've effectively engaged with team members or stakeholders in past roles. This is crucial for the Waste Services Officer position.
Prepare for the Interview: If selected for an interview, review common interview questions related to the role. Prepare to discuss your approach to supporting staff, handling complaints, and contributing to performance data analysis.
How to prepare for a job interview at North East Lincolnshire Council
✨Understand the Role
Make sure you thoroughly review the Role Profile and Person Specification. Familiarise yourself with the responsibilities, especially around supporting staff wellbeing and managing performance issues, as these will likely come up during the interview.
✨Prepare for Questions
Since candidates receive their interview questions 24 hours in advance, take this opportunity to prepare thoughtful responses. Think about your experiences that demonstrate your organisational skills and ability to handle enquiries effectively.
✨Showcase Communication Skills
Strong communication is key for this role. Be ready to discuss how you've built relationships at all levels in previous positions. Use examples that highlight your listening skills and stakeholder collaboration.
✨Demonstrate Flexibility
Flexibility is a requirement for this position, so be prepared to discuss how you can adapt to changing circumstances. Share examples of times when you've successfully managed unexpected challenges or changes in your work environment.
