At a Glance
- Tasks: Design user-centred services to improve education for children and young people.
- Company: Join a forward-thinking council dedicated to transforming education in North East Lincolnshire.
- Benefits: Be part of a supportive team that values your creativity and offers opportunities for growth.
- Other info: This role is perfect for those passionate about user-centred design and making a difference.
- Why this job: Make a real impact on the lives of children and families while working collaboratively with diverse teams.
- Qualifications: Experience in service design, agile principles, and excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
If you’re someone who can blend creative storytelling to inspire customers, staff and leaders with the analysis and structure needed to help us create practical and tangible designs which deliver improved outcomes then this could be the role for you.
We’re looking for an Organisation and Service Designer to support our exciting new project to transform Alternative Education Provision across North East Lincolnshire which will ensure children and young people are able to access suitable education provision that meets their needs and supports them to reach their potential.
What’s the role all about?
As an Organisation and Service Designer you will specialise in user-centred design working closely with Children’s Services Education, Inclusion and Integration colleagues, front-line services, other Transformation Team colleagues and the Insights Team in a multi-disciplinary project team.You will play a crucial role in helping to implement new ideas and identify opportunities to enhance public services for children, young people and families as part of the Council’s vision.
You will be working in a multi-disciplinary team which includes a delivery manager, data analyst and researcher focused on improving the end-to-end journey at scale, championing user-centred design whilst considering the Council’s objectives.
You will help us to understand the overall service including the user journey, systems, teams and processes involved. Working with a broad range of colleagues, partners and stakeholders you will look at the wider picture, thinking about how to connect the dots (products, people, technology and processes) to inform our design decisions and opportunities, support policy development and system change and the evaluation of our impact.
What will your day look like?
Your day will involve you guiding the multi-disciplinary team to see and think about the service or any technical solutions as part of a bigger, person-centred picture.
You will also be working to design the future service model including prototyping and testing the end-to-end service and individual service components.
You will spend time listening and facilitating conversations with service users and different stakeholders from within the organisation, or across the local partnerships, to build understanding of alignment around shared outcomes and uncovering user experiences and insights through a range of design research methods that will help build new ideas for service delivery.
Who are we looking for?
We are looking for someone who is passionate about working collaboratively to make a difference and improve outcomes for children, young people, families and communities across North East Lincolnshire.
You will have demonstrable experience of designing services and working to agile principles and ideally confident using co-design approaches to bring different people together including service users and stakeholders.
You will have the ability to suggest solutions to help solve a problem, and have a passion for user-centred design, with excellent communication skills that enable you to quickly build relationships and trust with service users and those who provide those services.
You must be naturally curious, always looking to get to the root causes of problems, offer innovative responses and be willing to challenge the status quo. You will support us to communicate the story of our work and how we make decisions using design led, agile methodologies.
Why join us?
Because this isn’t just a job. It’s a chance to deliver a project that will make a difference for children and young people and to be part of our high performing and ambitious Transformation Team. You’ll be part of a supportive, forward-thinking team that values your ideas and your energy.
For more information please contact:
Sara Hemming – sara.hemming@nelincs.gov.uk
To apply please click the Apply Nowlink below.
#J-18808-LjbffrOrganisation and Service Designer employer: North East Lincolnshire Council
Join our dynamic Transformation Team in North East Lincolnshire, where your role as an Organisation and Service Designer will not only allow you to apply your creative storytelling and user-centred design skills but also make a tangible impact on the lives of children and young people. We foster a collaborative and supportive work culture that values innovation and encourages professional growth, ensuring that your contributions lead to meaningful change in public services. With a focus on agile methodologies and co-design approaches, you'll have the opportunity to work alongside passionate colleagues dedicated to improving outcomes for families and communities.
Contact Details:
North East Lincolnshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Organisation and Service Designer
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like North East Lincolnshire Council looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
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We think you need these skills to ace Organisation and Service Designer
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at North East Lincolnshire Council, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of North East Lincolnshire Council and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at North East Lincolnshire Council
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that North East Lincolnshire Council might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at North East Lincolnshire Council.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
