Civil Enforcement Officer in London

Civil Enforcement Officer in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol the streets, ensure parking compliance, and engage with the community.
  • Company: Join a dedicated team focused on keeping North East Lincolnshire safe and well-managed.
  • Benefits: Flexible hours, full training provided, and a chance to make a real difference.
  • Why this job: Enjoy an active role outdoors while helping your community thrive.
  • Qualifications: Great communication skills and a passion for public service.
  • Other info: Walk 6 to 12 miles per shift and enjoy a dynamic work environment.

The predicted salary is between 24000 - 36000 £ per year.

Do you love being out and about, rain or shine? Fancy a role where you’re not stuck behind a desk and every day brings something new? If you’ve got a keen eye, a calm approach, and a strive for keeping things fair — we want you on our team!

As a Civil Enforcement Officer (CEO) you will be part of a dedicated team contributing towards the management of North East Lincolnshire’s highway network by ensuring that highway users comply with parking and traffic regulations. It’s a hands-on role, where you will be involved in community engagement and enforcement, making the local area a great safe place to work and live.

Your day begins with a briefing and equipment check before heading out to patrol designated areas across the borough. As you move through streets, car parks, and residential zones, you’ll be:

  • Monitoring parking compliance, ensuring vehicles are parked legally and safely.
  • Issuing penalty charge notices where necessary, always in line with current legislation and local policy.
  • Inspecting parking meters and pay-and-display machines, reporting any faults to keep systems running smoothly.
  • Recording evidence and maintaining accurate documentation, using handheld devices to log incidents and actions.

Throughout your shift, you’ll also:

  • Check signage, road markings, and car park conditions, reporting any vandalism or maintenance needs.
  • Help keep areas tidy by removing litter or clearing snow and gritting walkways when required.
  • Assist members of the public, offering directions and local information with a friendly and helpful attitude.
  • Report abandoned vehicles and other issues, helping to keep the community safe and well-managed.

We’re looking for someone who thrives in public-facing roles and ideally has experience in a similar environment. If you’re familiar with relevant legislation—like the Traffic Management Act 2004—that’s a bonus, but don’t worry if not; full training will be provided.

You’ll need to be a confident communicator, both verbally and in writing, as you’ll be liaising with a range of stakeholders across the community to help deliver practical, people-focused solutions. We’re seeking someone who’s comfortable working independently and as part of a team. When issuing notices to vehicles that breach parking regulations, you’ll use a handheld device to gather evidence, including written notes and photographs. Basic computer skills are essential to maintain accurate records.

Did you know Civil Enforcement Officers can walk between 6 to 12 miles per shift? So you’ll definitely hit your step count. You’ll also need to be available to work weekends, evenings, and

Civil Enforcement Officer in London employer: North East Lincolnshire Council

Join our team as a Civil Enforcement Officer in North East Lincolnshire, where you’ll enjoy a dynamic work environment that values community engagement and safety. We offer comprehensive training, opportunities for personal growth, and a supportive culture that encourages teamwork and independence. With the chance to make a real difference in your local area while enjoying the great outdoors, this role is perfect for those seeking meaningful and rewarding employment.
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Contact Detail:

North East Lincolnshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer in London

✨Tip Number 1

Get to know the area! Familiarise yourself with the streets, car parks, and local hotspots. This will not only help you during your patrols but also show your potential employer that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! Since you'll be interacting with the public regularly, try role-playing scenarios with friends or family. This will help you feel more confident when dealing with various situations on the job.

✨Tip Number 3

Stay updated on relevant legislation! Brush up on the Traffic Management Act 2004 and other local policies. This knowledge will give you an edge during interviews and show that you're ready to hit the ground running.

✨Tip Number 4

Apply through our website! We want to see your enthusiasm for the role, so make sure to submit your application directly. It shows you're serious about joining our team and helps us get to know you better.

We think you need these skills to ace Civil Enforcement Officer in London

Attention to Detail
Public Engagement
Knowledge of Traffic Management Act 2004
Communication Skills
Problem-Solving Skills
Record Keeping
Basic Computer Skills
Teamwork
Independence
Patrolling Skills
Customer Service
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for the Role: When writing your application, let us know why you’re excited about being a Civil Enforcement Officer. Share your love for being outdoors and engaging with the community — it’ll help us see how you fit into our team!

Highlight Relevant Experience: If you’ve got any experience in public-facing roles or dealing with regulations, make sure to mention it! We want to know how your background can contribute to keeping our highways safe and fair.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your skills and experiences. Remember, we appreciate good communication!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at North East Lincolnshire Council

✨Know Your Stuff

Familiarise yourself with the Traffic Management Act 2004 and other relevant legislation. This will show that you’re serious about the role and understand the legal framework behind parking regulations.

✨Show Off Your People Skills

As a Civil Enforcement Officer, you'll be interacting with the public regularly. Prepare examples of how you've successfully communicated or resolved issues in previous roles to demonstrate your confidence and approachability.

✨Get Ready for a Hands-On Role

Since this job involves a lot of walking and being out in the community, think about how you can convey your enthusiasm for being active and engaging with the public. Share any experiences that highlight your ability to work independently and as part of a team.

✨Practice Makes Perfect

Consider doing mock interviews with a friend or family member. Focus on common interview questions related to enforcement and community engagement. This will help you articulate your thoughts clearly and confidently during the actual interview.

Civil Enforcement Officer in London
North East Lincolnshire Council
Location: London

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